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Customer Ratings & Reviews

Your price for this item is $199.99
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Customer reviews

Rating 4.4 out of 5 stars with 3027 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Gear S2 Smartwatch 30.5mm, particularly its extended battery life, user-friendly interface, and the convenience of receiving notifications. Many users also appreciate its stylish design, fitness tracking capabilities, and the unique rotating bezel. While some users wish for a wider range of apps and a built-in speaker, the Gear S2 Smartwatch 30.5mm is generally well-received for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 71 reviews
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Less than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung Gear S2 the day it came out so I've had it for about 11 days. It was my first smartwatch purchase ever. Pros: -Good battery life if you turn off the "auto" watch face. -Rotating bezel is great for lefties. Even using the buttons on the side isn't too awkward. -Easy to use / operate. -Nice selection of options for receiving notifications (Twitter, Instagram, FB, Messenger). Cons: -If you turn off the "auto" watch face, you manually have to hit a button or rotate the bezel to see the time, which *kinda* defeats the purpose of a WATCH. -Pedometer was very inaccurate (had to wear on my ankle to get an accurate reading but again, that defeats the purpose of a WATCH). -No sleep tracking on this watch, although having Samsung's SHealth is supposed to be a plus for this device. -No speaker on the watch which isn't a HUGE deal (let's be honest, I don't want to look like a jerk having a conversation on my watch in public) but it wasn't clearly specified in any reviews I had previously read. -Small selection of apps. -Heaven forbid I walk to the other end of the house & expect the Bluetooth to stay connected (using with a Samsung S6 Edge). All in all, the cons outweighed the pros for me, especially with the $300 price tag.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Limited apps

    Rated 2 out of 5 stars

    Fine if you love the Samsung App store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Fun design; the rotating bezel is awesome. Has a lovely display and is quick to respond to commands. Cons: Forced to use Samsung based apps on my phone that I dislike in order to utilize functionality of the device. App store is extremely limited on free apps, and who wants to pay for apps after they just spent $200+ on a device? Pretty weak. Free Under Armor/MyFitnessPal is not enough to make it worth it. Returned after a day out of disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Limited apps

    Rated 2 out of 5 stars

    Watch good but lacks apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the watch for about a month and it works fine. Battery is fine and lasts about a day. Good voice command feature, call answer feature as well as texting. The bad part and it's a big draw back and that is it really lacks apps. The watch has a ton of potential but unfortunately that's about it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not so smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for a watch, battery life(2 days on 1 charge), step counter, heart rate monitor, alarms, & quick text responses if that's what you bought it for. The cons is the band broke off the locking clip to watch w/in a month( daily user w/o hard usage like getting watch caught on anything). The preloaded apps are not as great as expected(slow or it doesn't work). Downloaded apps from Samsung or Tizen(camera app) seem to cause watch to either freeze for quite some time if they work or makes watch inoperable that a hard restart is needed. Keyboard is too small to text. Swype should've been the keyboard used, especially since it's using a t9 keyboard. Voice command is not as helpful if you are not in a quiet room. Accessories & apps are very limited for this model.

    No, I would not recommend this to a friend
  • Cons mentioned:
    No speaker

    Rated 2 out of 5 stars

    not worth $300

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung gear 2 and I was looking forward to getting this watch with round shape. I am very disappointed. After a week of use.. my gear 2 has more functions and features then this watch which was very surprising. Why would samsung remove the speaker from the watch? I can take phone calls on my older watch without having to take the phone out. And when I reject a phone call I had an option to reject the call with pre selected messages. Overall. I would say the design is good. But moto 360 2 looks better and does the same thing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too small; backwards step from the original Gear S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the first Galaxy Gear S which was the first stand-alone smartwatch with its own SIM card/phone number. The Gear S had a huge rectangle screen with a full keyboard. I was looking forward to this new S2 version but I was let down. I drove 1 hour south to a Best Buy that had one of these left in stock the day it was released. After wearing it for a few hours, I decided to take it back and I exchanged it for a bigger/manlier Moto 360 2nd Gen. The Gear S2 is way too small for a man's wrist let alone to do any real typing/messaging as I did with the original Gear S. This was a disappointment as I was hoping for a bigger man-size watch like the Moto. The trend with men's watches is they are getting bigger cases (44mm and up) so it is surprising that Samsung chose to go with a smaller watch which would be the size appropriate for a woman. If you are looking for a decent size smartwatch that you can actually message with, this isn't it. To top it off, any apps that you've purchased for the original Gear S are not compatible with this S2 so you'll have to repurchase those that have been modified for this circular interface.

    No, I would not recommend this to a friend
  • Cons mentioned:
    No speaker

    Rated 2 out of 5 stars

    Missing crital features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I liked the bevel control the icons were so small they were difficult to use, while the Gear 2 Neo let you resize the icons for better access. Also, I could not live without a speaker for answering phone calls and/or making verbal text replies. Very disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    No speaker

    Rated 2 out of 5 stars

    Not a good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a fan of the original gear s. This watch is not for you. It is VERY small. Probably the smallest watch face on the market. Has no speaker or ability to Call etc. A downgrade from every otherror smart watch I have owned. And that's every one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Limited apps

    Rated 2 out of 5 stars

    Good but far from great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of using Android wear, I purchased this watch and was instantly disappointed. Not all notifications can be viewed, functionality is far worse than Android, no navigation, terrible watch face design, limited apps, the list goes on.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Limited apps

    Rated 2 out of 5 stars

    galaxy watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is nice, but feels kind of cheap for the price. The battery doesn'tl ast but two days on a full charge, not pleased with having to buy almost every app.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this watch, I even bought the galaxy s6 to compliment it, but it was HUGE on my arm.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice watch, but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being an owner of a Samsung Gear S, I was excited to get the newest version. Little to my knowledge that this particular Gear S2 does not give you an opportunity to anwser calls or make calls on the watch. That was ridiculous that they would not include this function on this watch. I understand that they want to sell the sim card version that comes out in November, but come on. How are you going to charge people more for less. I returned this watch the next day.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Sleep Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for keeping track of your cardio and monitoring how many step you take per day. I wear this watch on a daily basis but wish I would've kept my Gear 2 Neo with technology thicker band and it's ability to monitor how well you sleep at night by tracking your sleeping pattern. Also when viewing pictures because of the round face it's hard to view them without the edges being cut off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as great as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to use my new droid watch, however, it needs improvement. My biggest complaint is that the watch keeps my text messages even after I have already deleted them on my cell. To utilize the text messaging on the watch seems to take so long just to do simple things.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    The watch was good until it broke, perhaps a dud?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch arrived and I was eager to test it, wore it and sync it with my phone, all worked really good for the first couple of days, my wife tried this watch before me, and even though she liked it, it was too big for her wrist. so I ended up using it, all was good battery life is real good (when in battery savings mode) so no complain there. The specification on this watch is that it is water resistant, but a quick shower made it to fail, it started a reboot endless cycle and it ran out of battery.. even after I turned it off, it would restart again and again, too bad as the watch was fairly good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen resolution and the wireless charging dock was cool. But my 2 years old galaxy gear 2 does the same thing and more. The deal breaker was that I couldn't use the nfc pay because I have a note 4,which is barely a year old, thats not capable with S pay. I ended up returning.

    No, I would not recommend this to a friend
  • Cons mentioned:
    No speaker

    Rated 2 out of 5 stars

    Happy but disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functions on the watch work flawlessly and it looks and feels great. Finally fits my big rist and there are a ton of apps for it. However the battery life is short and the biggest downfall of them all is it has no speaker in it unless you get the 4g capable one which sprint dosent support. In my mind it almost makes it useless. Its a great watch but as far as the james bond watch that the last one was this comes up as a big failure.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was not for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was not made for me, it is a beautiful watch but too sensitive for me, as I like to wear my watch on the under side of my arm. The bezel turns at every touch if worn in this position, therefore it was not for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life sucks. It barely lasted 6 hours! Waste of money. I traded it in for a garmin active. The old series is better. I didnt like the concept of turning the dail for screen selection. Not a good product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't hold charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not keep a good charge will die at random... still trying to make it work right and drains my phone battery also... am going to probably take it back...

    No, I would not recommend this to a friend