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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.9 out of 5 stars with 128 reviews

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79%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the product's battery life, price, portability, and weight. They appreciate that it is light, travels well, and boots up quickly. However, some customers have experienced issues with the trackpad not working properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-128 of 128 reviews
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Died Tonight - Purchased One Month Ago

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tonight, I have thick blue horizontal bars on top of the screen. Unit is dead. Tried a Power Wash to no avail. Called Samsung and they told me there is no warranty on refurbished unit. Emailed Best Buy and am hoping they will step up to the plate and replace the defective unit! Will keep you updated.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    really nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad at all, i am surprised with this product...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my high schooler small in size but, they just so happen to use the very same kind at his school,so doing homework and knowing his way around the chrome was easy.Also emailing assignments to teachers was easy again same set up as the ones in school! Perfect match!

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Defective out of the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearly Geek Squad did not even turn this on before selling it as 'certified'. It took about 1/2 a second to see it is defective, with a bright yellow line down the screen and thousands of missing pixels all along the left and top. Waste of time and last time I buy refurbished from Best Buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Refurbished? Dissapointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Samsung - Geek Squad Certified Refurbished 11.6" Chromebook - 2GB Memory - 16GB Flash (eMMc) Memory - Silver for my daughter for Christmas. She was beyond thrilled to open it! Upon initial set up we realized the shift key does not work!!! Very disappointing to an 8 year old to get what they really want for Christmas only to find out it does not work. On top of everything, they don't carry it in stores and do not have any more online. Totally unacceptable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery will not charge 6 months after purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally disappointed in this product. It is useless since the battery will no longer charge and Best Buy says there is nothing they can do about it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don't buy, its a dead investment. I'm very disappointed with this product from Samsung. Instead I would rather prefer going in for Apple mini ipad..!!! Please don't waste your money. .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    display flashing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    display flashing, after about 20 times use. not work suddenly

    No, I would not recommend this to a friend