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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 226 reviews

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85%
would recommend
to a friend

Customers are saying

Customers love the accuracy of the heart rate monitor and the ease of use of this fitness watch. Many appreciate the affordable price and the generally good condition of the refurbished devices, although some experienced issues with battery life and step counting accuracy. The GPS functionality and notification features also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-226 of 226 reviews
  • Rated 1 out of 5 stars

    stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not track stairs. Does not work. Samsung needs to recall these trackers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after r three months no good want to store told me to call Samsung

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Wanted to like

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my sister's Gear Fit 2. I have a Samsung phone and was really looking forward to giving it a try. Unfortunately, the device I received didn't work. Didn't even charge, right out of the box. Checked Samsung forums, and found out this was a known issue with a number of these devices. Tried suggestions listed, then contacted Samsung support. The support I got -- "Return it to where you purchased it." So, while I could conceivably get one that worked (after a wait for shipping) and might love it, I have to say that I don't think I am willing to give them another try.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wristband

    Rated 2 out of 5 stars

    Watch Good, Watchband BAD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the watch. The wristband doesn't attach well. I had it for one week and it just fell off my wrist and I didn't notice. If it actually stayed on my wrist I would give it a much better review. I'm very disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Not recommend!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 weeks of buying this product at Best Buy online, my watch stops charging. I call Samsung and there was no warranty with them. And Best by return policy is only 15 days. So I lost my money. Best Buy customer service is suck. never will buy from them no more. They lie to you saying it has Samsung guaranty and that was totally false. Do not recommend buying refurbish item from this store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really excited to get this package but was dead on arrival when I received the unit. Now waiting for a replacement unit. Will update when I get a new unit to see how that goes.

    No, I would not recommend this to a friend