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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 170 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers frequently mention the affordability and value of the Notebook 5 15.6" Laptop. They also appreciate its fast performance, lightweight design, and suitable screen size. However, some customers have concerns about its battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 170 reviews
  • Rated 1 out of 5 stars

    Unreliable and poor performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop on August 10, 2018, and it has given me issues throughout my time of having it. It's been unreliable to say the least. I purchased it thinking that it would be helpful for my employee to work with minor graphics, and instead, it rarely turns on. Several months ago, the tip of the adapter got stuck and broke with the tip remaining in the laptop. I purchased the full care through the Geek Squad, and when I went to exchange the adapter and have them fix it, they had me purchase a new adapter a few months ago. So I went ahead to purchase the new adapter, and not only three months pass, the laptop stopped working yet again. Now, it's passed the one year manufacturer warranty and there's nothing I can do about it. Had I known that Samsung does not make long lasting laptops (ones that don't last more than 1 year and 3 months) I would have never purchased a Samsung laptop. So problematic and a waste of money and time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for beginners. Specially high school students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good computer for my needs, checking email, and surfing web

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for my daughter’s school.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really helped my daughter for her school work and projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the size, and operation of the laptop. excellent buy for my use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my mom and it was good for her to use by herself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best labtop I ever own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From now own I will only buy Samsung laptops. There the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    still operational and great for college kids

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my niece and its still working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer's performance is astonishing. Samsung on top again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop for lounge use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall was great but you can only do so much well for price can’t complain used for around 6 months got a big slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son absolutely loves product perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has exceeded expectations. My son uses it for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clean , fast, and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love to skype with grand daughter in Germany every weekend....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth every penny, I highly reccomend to any student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far has a good camera and the memorie is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good except no " Word " on computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get some extra program to write notes and letters.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a better product for the price but it’s ok for beginners or a freshmen in college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good to use anybody easy to use it awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is easy for use I like so much my children’s likes too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. But dont like that it doeant have a cd dvd player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased, exactly what I needed. Would recommend.

    I would recommend this to a friend
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