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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 170 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the affordability and value of the Notebook 5 15.6" Laptop. They also appreciate its fast performance, lightweight design, and suitable screen size. However, some customers have concerns about its battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 170 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product balance style and comfort.. good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for a transition from desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful in setting this up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very light weight easy to use programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the ease of the programs and design is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXELENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST NOTEBOOK I HAVE OWN IM VERY HAPPY TO HAVE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 9 yr old son! Works great for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for doing school work or for pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly suited to my personal needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and love the slim style. Perfection...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright. Will do the job for a college student.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it in 24 hrs.....would have sooner but I had to go to work. Wouldn't update Windows and had to refresh it to even get it to do anything. For the money this was a horrible laptop. Very disappointed in Samsung on this. Still a huge fan of their phones!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediocre product - good bang for the buck given it was an open box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase at any price-planned obsolescence

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got in a chat with Samsung when the power supply jack went out and was told that the part was “not user repairable” which translates to: we made it weak and set to break just outside of repair and since it’s soldered to the motherboard, you may have to either replace the motherboard or buy a new laptop ... well, won’t be buying another Samsung - shame on you and shame on you Best Buy for hawking this garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Swindled

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the rep everything I needed to do on a laptop (media, music recording, photography, photoshop, etc) and this is the laptop he suggested. It maxes out with one program installed. Sluggish until you delete everything off of it. Would not recommend if you're need is to edit things. It is, however, good for writing and document storage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work out, I found the computer slow/unresponsive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1TB Hard Drive broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop on 6 Dec 2018. My 1TB Hard Drive broke after 1.5 years of usages.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my son he is the one that uses this but he said it is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Big and slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I return this computer. Mainly because it was big and slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this about a month ago and the HARD DRIVE QUIT!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Great laptop for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop! It has an AMD Ryzen 5 processor which is faster than the Intel I5. The screen resolution is 1920 x 1080 which is better than most of the competitors. Any other laptop with the same specs would cost at least $200 or more. You just can't beat it for the price! I replaced the hard drive with a SSD and put Linux on it. It's secure, fast, and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight
    Cons mentioned:
    No cd-rom

    Rated 4 out of 5 stars

    Great Computer , easy to operate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer , easy to operate and travel with. However , I didn’t notice it didn’t have a CD Rom that was a bummer but not a major issue. Would recommend this computer for anyone , will compensate with your personal and business needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, this laptop has treated me well over the years. My only regret was not opting in for an SSD. It even survived getting dropped out of a car.

    I would recommend this to a friend