Customer Ratings & Reviews
- Model:
- SR2AK9350U
- SKU:
- 4831602
Rating by feature
- Value
Rating 3.3 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.6 out of 5 stars
Customers are saying
Customers often highlight the POWERbot Turbo's impressive suction power and excellent cleaning performance, especially on carpets. However, feedback reveals concerns about battery life and navigation issues, with some users reporting difficulties finding the charging station and the robot getting stuck. The high price point is also a recurring criticism. While ease of use is generally praised, limitations in mapping and the robot's height preventing cleaning under certain furniture are also noted.
This summary was generated by AI based on customer reviews.
Best idea ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a dog that sheds heavily twice a year. This vacuum keeps the dog hair under control without having to lug the heavy vacuum out!
I would recommend this to a friend- Cons mentioned:Battery life
Horrible Product-Long Term Use Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it 12 times in 11 months and battery died. Stay away from this thing. Robots worked for the Jetson’s, but that’s a thousand years in the future. Buy a really good regular vacuum or hire someone to do it.
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello Productsux, I understand your frustration with this vacuum. For further assistance with this unit, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
Excellent vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the convenience of this vacuum. Would definitely recommend this to a friend.
I would recommend this to a friendAwesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You truly get what you pay for. The software on this unit is far more advanced then on others.
I would recommend this to a friendBrand response from Samsung
Posted .It's fantastic to hear that this vacuum is meeting all your needs and exceeding your expectations. Thank you for being a valuable member of the Samsung family. ^Lo
Nice rodo vac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum works great, now I need to learn how to run it to its full potential.
I would recommend this to a friendGreat for busy Moms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no problems with my robot he sweeps and vacuums so I can mop...
I would recommend this to a friendGreat suction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best robo vaccuum. Had a roomba- doesn't work. This one is wonderful. And the remote is the coolest feature.
I would recommend this to a friendI HAVE NOT USED IT YET
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE NOT USED IT YET WE ARE IN THE PROCESS OF REMODELING SO IT WILL GET ALOT OF USE EVENTUALLY.
No, I would not recommend this to a friendRobovac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vac really helps to save time due to the fact it is hands free. It performs as advertised.
I would recommend this to a friendThe robot is fantastic!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This robot is the best purchase I could have ever made! Picks up everything even pet hair!
I would recommend this to a friendOutstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding piece of equipment a must-have very happy
I would recommend this to a friendPicks up well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But not so much on my dark area rugs. Amazing in tile and wood floors.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a robot vacuum, get this one!
I would recommend this to a friendLove this thing!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This robot VAC is a game changer!! It's smart, efficient and does a great job
I would recommend this to a friendBettery and glinch performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is just right for fun but not in a realistic mode coz it malfunction all the time after 4 months bettery is only 25 minutes and it's hard for Device to go back to charging station
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nnaeem11! I can help you with this! To help you get your vacuum to its charging station check out this link: https://bit.ly/2OGUW17 and to help you get your Powerbot charging, I think you might find this link: https://bit.ly/2MAxvJA useful. ^Penny
Outstanding cleaning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are so pleased with the cleaning and ability to navigate around the house.
I would recommend this to a friendBest robot vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung it's the best brand in the whole world!!!
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best robot vacuum out there you can buy!
I would recommend this to a friendExcellent cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does excellent vacuum on plush, low pile carpet and regular floors
I would recommend this to a friendWorth the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely recommend this product to every home owner, period!
I would recommend this to a friend