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Samsung - POWERbot Turbo App-Controlled Self-Charging Robot Vacuum - Obsidian Copper

Voice compatible

On Display at Sterling

Samsung POWERbot Turbo Robot Vacuum: Let the vacuum clean for you. This robot vacuum's Visionary Mapping Plus system finds the best cleaning path around your house. Use your smartphone as a remote with Wi-Fi and Select & Go control.

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$899.99
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Was $1,199.99
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    Overview

    What's Included


    • POWERbot Turbo Robot Vacuum
    • Cleaning tool, extra filter
    • Owner's manual

    Ratings & Reviews


    Overall Customer Rating:
    73% of customers would recommend this product to a friend (107 out of 148)

    Features


    Let the vacuum do the work

    This robot vacuum rids your home of dirt and dust. Scheduling preset let you choose cleaning times that work best for you.

    Clean the entire house

    The vacuum works on all floor types. Point Cleaning allows on-demand cleanup of specific messes.

    Use your smartphone as a remote

    Wi-Fi and Select & Go let you choose what rooms you want to clean.

    No bags to replace

    Simply empty the bagless container into a trash bin.

    CycloneForce technology

    Offers consistent cleaning power with minimized clogging.

    Finds the optimal cleaning path

    The Visionary Mapping Plus system creates a complete map of your home and then finds the best way to clean it.

    Avoids obstacles with ease

    FullView Sensor scans and avoids objects, while Easy Pass Wheels move smoothly over obstacles.

    Automatic recharging

    The robot makes its way to the docking station when it needs to be charged.


    Customer rating

    Rating 3.9 out of 5 stars with 148 reviews

    72%
    would recommend to a friend

    Pros

    Cons

    • Rating: 1 out of 5 stars

      Keep Looking!

      Posted
      Disappointed
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      Did a ton of research and then went shopping for our first bot vac. After a 30 minute discussion with a Best Buy associate, it came down to the Samsung R9350 or the Roomba 980. Price was not an issue. The deciding factor was the size of the dust bin (largest available) and the suction power of the R9350. Brought it home and read the instructions thoroughly. Started by having the bot map the house. It wouldn't map the entire house without the battery getting low and the bot returning to the charging base and then then Samsung app would say "mapping complete". Also, there's no sure way to stop the vac while it's mapping to clean the dust bin. Anything I tried the bot went back into AutoClean mode. It was a weekend so the only Samsung support available was "Chat"...no phone. All they did was recite stuff out of the Owners Manual which didn't help anything. So today (Monday) I called support and all they were able to do was verbalize what's in the Owners Manual. They couldn't solve the "mapping complete" (when it's not) issue as well as the proper way to pause the bot to clean the dust bin during the mapping process. Whoever at Samsung was in charge of creating the Owners Manual should be fired.....it's SO incomplete. Before I forget, the bot will not auto stop when the dust bin is full. There's an indicator on the (dim) display saying it's full. But if you're not there to stop it, it will keep filling the bin to where it won't fill anymore. We expected MUCH more form a Samsung product, especially when you pay $1,000+ for it. We are returning it this week. Not sure what we're going to do. This was our first bot vac and my wife is so disappointed.

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Lemon from the start, not like other Samsung Robot

      Posted
      AmeliaKD
      • My Best Buy® Elite MemberElite Member

      I have a PowerBot R9250 that I've enjoyed for the past year on the downstairs floor so we decided to get another one for upstairs. Unfortunately, the PowerBot Turbo had multiple issues from the start. We returned it to BestBuy today for a new unit hoping it will work correctly. The PowerBot Turbo unit would sound like it was suctioning but half of the runs it wasn't actually suctioning. Even when it did suction, it barely picked up anything. We ran it, then ran the older "downstairs" PowerBot behind it and the downstairs bot picked up a lot which confirmed the Turbo bot wasn't picking up dirt and dog hair that was present. The PowerBot Turbo was surprisingly louder (we thought due to better suction but maybe the motor was bad). The PowerBot Turbo had issue connecting to the iPhone Smarthome app. It would connect to wifi, be recognized by the phone, but fail to be registered with the Samsung server, so never completed getting setup. Tried numerous times, followed online troubleshooting, even went through the process on my Downstairs bot to make sure it wasn't user error. Downstairs bot registered with the app fine, but Turbo bot failed. Not overly disappointing since the Samsung iPhone app is garbage and throws errors connecting to the server regularly. Also, never once did Turbo bot find its way back to the charging station. Granted, my downstairs bot only finds its way back to the charging station at most 50% of the time (when we first got it, it found the base consistently but over time has seemed to lose its way the majority of the time). If I wasn't happy with the downstairs R9250 bot, I would not be willing to give this Turbo bot one more chance. Crossing my fingers the replacement one is solid - it is charging now...

      No, I would not recommend this to a friend

    • Rating: 2 out of 5 stars

      Technology not ready

      Posted
      TypicalPhoneUser
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I am giving this vacuum 2 stars because it does have a great beater bar and good suction for actually picking up material. It would be nice however if it could sense that it is on a hard surface and shutoff the bar as this just kicks debris around. The control algorithm works great in a space with very little obstacles but it still does not take much of a tight space to trap the device. You will find yourself rearranging your stuff to keep it from getting trapped and it still will miss areas in rooms with just minimal furniture. In a small apartment or house this may be sufficient if you have minimal furniture and keep things off the floor. You will definitely still need another vacuum in almost all situations. If you want to teach it areas in a large open space you may have a better chance of getting it to work in a room with minimal furniture. Then with this particular model you can tell it to just clean that space. This ability is not available in most robot vacuums. But if you move any furniture very much you risk having an area miss because of the way it moves about in the room. For the $$ this device should be much better, that is the bottom line. The battery life and ability of the robot to see area in the room need to be much better to be successful. Maybe in another 2-5 years I will be back.

      No, I would not recommend this to a friend

    • Rating: 2 out of 5 stars

      Great until it needs to be rescued.....

      Posted
      Mike
      • My Best Buy® Elite Plus MemberElite Plus Member

      I purchased this vacuum with the anticipation of it cleaning the floors while myself or my wife is not home after owning and returning a Roomba 980. The ease of use and app associated with the Samsung by far is the better of the vacuums according to myself. The only problem that occurred was that I never got past the "Creating a new Floor plan" with the Samsung. This feature conveniently maps out the general floor plan of your home to be able to later select room by room for cleaning. The vacuum first stopped on a bathroom rug. The second occurrence was the device backing into a leg on my dining room table, which lifted the back of the vacuum making it think someone was picking it up. Both of these occurrences stopped the operation of the vacuum, as designed and it withheld zero memory of the progress mapping the floor plan and vacuuming so I had to start over multiple times with no success. As said with the Roomba, if your home does not have obstacles the vacuum can get wedged under or ride up against this would be a great buy.

      No, I would not recommend this to a friend

    • Rating: 3 out of 5 stars

      Powerful Sweeper, Spotty Navigation

      Posted
      RoboKing

      First off, this is not my first robotic sweeper. I currently use Neato. I bought the 9350 for the 40w vac power. Without hesitation, this is the most powerful robot sweeper I've ever used. Far superior to anything I've seen or used. It's probably close to my Dyson Animal in strength. Now the downside... The sweeper is getting stuck everywhere. Even after ample time to let it map. I have several contemporary rugs that have a large black square pattern. The Samsung sensed these black squares as a drop-off. In other words, the cliff sensors thought is was a stair. The sweeper bounced of the black squares and then got stuck. I removed the carpets, and it worked fine. Problem is, I need it to sweep those rugs! I waited for this sweeper for three months after reading a tech article. Painfully, I had to return the unit. It was of no use to me. My Neato's continue to work flawlessly. If I could take that vacuum power and combine it with the Neato navigation, there's a winner for sure. Three stars.

      No, I would not recommend this to a friend

    • Rating: 2 out of 5 stars

      Beautifully engineered, poor execution

      Posted
      GMan78
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I really wanted to like Samsung's Premier powerbot Robot vacuum cleaner. And in every way I do, except for it doesn't work on throw rugs that have black in their pattern. Every time the powerbot would Traverse my throw rug which has a distinct pattern of black throughout it would surmise that the black was the edge of a Stairway and become catatonic. It would start doing some sort of a jig trying to find its way off of the throw rug. As a result it would not clean the whole room. The whole purpose of purchasing a robot vacuum is so that the house can be clean while you're away. But if every time it hits your throw rugs it gets in a locked condition then what's the use? I contacted Samsung and asked if there was a fix in the form of either a software update or some mechanical intervention, and they acknowledge the problem but offered no solution. Regretfully, this was returned to the store.

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Software needs a lot of improvement

      Posted
      Rdubs
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      The Powerbot has great suction and is quieter than the Roomba 980. However, it seems like Samsung put all their effort into the hardware and neglected the software. This bot misses areas and gets stuck on almost anything. It typically backs up onto something, stops, and gives an error message. It does not map while vacuuming like other bots. You have to send it out on a special mapping run, which fails if there is an error (and there is almost every time). The app gives errors (unable to connect) EVERYTIME I start it, and forces me to click through the features of the app like it’s the first time I’ve used it. I have downloaded both versions of the app - Smart Home is the least buggy, but it’s still terrible. This bot has so much potential but the poor software and buggy app ruin it. I suggest you buy a Roomba 980. Mine runs like a Swiss watch everyday and rarely has an issue (I have two large furry dogs).

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Get something else

      Posted
      kampy

      I purchased this robot vacuum to replace another robot vacuum that was experiencing trouble functioning. From the beginning, I noticed the PowerBot was very bad at navigation and got stuck all over the place. It's been a regular occurrence to find it with a dead battery half way across our first floor after it got "lost" and couldn't find it's way back to the charging dock. With three cats in the house, we tend to have a lot of fur that needs to be cleaned. With our Neato, our rug in the family room was always clean till the unit malfunctioned. The PowerBot was so bad at picking up fur from the rug that I had to consistently go back with my upright vacuum to clean up after the robot. Today, the robot malfunctioned and just kept going in circles. I ended up leveraging the Geek Squad protection plan that I bought and returned the useless vacuum.

      No, I would not recommend this to a friend




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