Customer Ratings & Reviews

I have not written a review about any product that I have purchased from Best Buy, until now. I upgraded my TV and surround system about a year ago. I purchase a humongous Samsung TV, about 6 feet by 5 feet, idk for sure; but it was big. I also purchased the Samsung K650 soundbar and 2 of the Radiant 360 R3 speakers. I must say I have never, ever been more disappointed in a product ever; especially from a brand like Samsung. Overall, the k650 sound bar is below average, but not quite poor. The R3 speakers are a true nightmare. The integration with the soundbar is ridiculously bad. you would think when you buy a complete Samsung system it should all work together pretty easily. No not the case, no no no. Every time you turn on the TV you are starting from scratch- passwords, linking, searching for Bluetooth, wireless, da da da. Ok, so I gave up on the R3s for the TV and just understood that i have to hook up the K650 soundbar every time I use the TV. So, I figured I could use my R3s for my iPhone etc, but even as a stand alone Bluetooth speaker these things are TERRIBLE. They sound fine, but it will take you 15 plus minutes to get them to connect, if they connect at all. By that time you are angry and your party guests are embarrassed b/c of your ranting. So you can't connect your phone, or your Amazon echo, etc. and you keep thinking why in the f- - - didn't they at least put an input jack on this piece of ____ speaker. And, no way on God's green earth would they put an output jack so you could add some more bass. Anyway, the R3s are truly the worst, most disappointing purchase - electronics or otherwise that I purchased in my memory. And at $250 a piece OMG!!! And, it doesn't improve. I have had these for a year. As soon as you get some motivation to get them going, they crush you with the non-performance you would only see with a 22 and 0 basketball team playing their last game of the year. I have tried dozens of times, but it always ends in utter defeat. Stay away from these. BTW i am selling mine for whatever someone will give me. I don't want much, because I don't want the guilt of what I just sold to some poor soul. Rob Z

Speakers work fine on their own. Bought on recommendations from from best buy along with a K650 Sound bar. These are connected wirelessly to create a 5.1 surround sound. Everything connects great except there is no sound out of the R3 speakers in surround mode. All forums and support from Samsung deny the issue and that the speakers work fine. Even trying to turn up the volume on the R3's and turning the sound bar all the way down makes no difference. With samsung connections you can't individually turn up the R3 Speakers it just turns up the volume on the whole setup (Main Soundbar Included) Not happy at all with the purchase. Wish I could trade them out and try the Sony option.

Very power full broke my granite counter house great for parties.

I bought these about three yrs ago and have never been able to get them both to work together for more than a couple hours . My wife and I have spent hours on the phone with Samsung support and even they couldn’t help us . After not using them for about one year I tried again thinking Samsung might have updated the software but I still can’t get them to connect at the same time . I have Samsung tv , Samsung sound bar and Samsung subwoofer.