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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 488 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the SmartThings Home Monitoring Kit for its easy setup, home automation capabilities, compatibility with other brands, and affordable price. Many customers appreciate the expandable nature of the kit and the reliability of the motion sensor. However, some users have expressed concerns about the app's usability, occasional false alarms, and battery life of the wireless devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 488 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good starter kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter kit, easy to setup. I'm already adding accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a home alarm/monitoring system which I paid a monthly subscription. My main concern was for entry into my home and water leaks. I installed the Samsung Smarthing system, including entry, water and temp sensors along with a few others. Worked perfectly and eliminated the need for the monthly fee and false alarm dispatches to fire/police.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home automation system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, supports many devices, flexible set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart purchase. Makes my life easier. Free shipping helped a bunch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung smart things works as avertised and i have added lights and other items to it from other mfg and no issues. ONe item i would like to be added is a web based tool for rules. YOu can only access it through a cell phone at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Home automation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for all my home automation needs we are really happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    smart hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, app for it user friendly, lots of add ons

    I would recommend this to a friend
  • Pros mentioned:
    Home automation

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great as a security system and home automation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best HUB on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best HUB on the market by far, after trying several other brands I have to say this has had the best integration with all my devices and the online forums are great for troubleshooting if you do have a problem. Controls all my door locks, outside lights at dusk/dawn, pool lights, all door/window sensors and even my garage door!

    I would recommend this to a friend
  • Pros mentioned:
    Home automation

    Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing for combining automated home technologies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system if it worked properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well except the Samsung camera (won't connect wirelessly) and water leak sensor sends false alarm almost everyday. The presence sensor also left and came back although it was hanging in the pantry the whole time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and setup.very reliable and good value

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 2 out of 5 stars

    Solid hardware but too bad about the app.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ....it's a shame Samsung doesn't seen to care about this product. The hardware (hub and sensors) works very reliably, with text notification straight to your smartphone when a door/window opens. The problem is the app (on Android M) is frequently unusable as it will not load the dashboard, which is required to arm/disarm the system and check status of the sensors. I've seen many people in Samsung's own forums complaining about the same exact problem. I decided to keep it anyway in hopes that someday they will actually fix it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great price for the bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great, i'm still trying to figure out what applications are best for the sensors. It's fun getting the google home to work the different things by voice command. I can see myself buying more plugs and sensors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung home monitoring system was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and effective system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is easy to set up and use...................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy set up and connections. Very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great as a security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm currently using this as a security system for my house. I paired a siren with the smart hub to go off when ever an intrusion is detected. Also used the plug to turn on lights when motion is outside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fun, affordable way to get into automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy tinkering, and this set paired with Amazon echo/Alexa is amazing! Communicates with multiple systems and devices easily. Fun to play with!

    I would recommend this to a friend
  • Cons mentioned:
    App, Connectivity

    Rated 1 out of 5 stars

    This might be the worst money I've wasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connects to devices sometimes, purchased to monitor home as a alarm, needless to say I do not trust this enough as my only alarm, had to go back and purchase 2 Canaries. Most of the time it takes 2 or 3 times to pair, then loses connections, added a couple plug adapters to strengthen the signal to no avail. App fails to pull up rooms or devices most of the time. Don't waste your money

    No, I would not recommend this to a friend