Customer Ratings & Reviews

Great smart home hub and "things". Works as expected. Great customer service.

This starter kit makes it easy to convert your dumb home into a Smart Home.

Always good products when I buy from Best Buy...never disappointed

Great starter package for a beginner and look forward to working with it.

Nice integration with amazon ECHO., Useful accessories included in kit

I wanted my own system so I wouldnt have to pay and this does it for me.

I love this thing! It's so easy to use and the possibilities are endless!

Should work easily.. But it doesn't seem to connect to anything so far, even the stuff in its own kit. I suspect it will work but right now it's not.

Great way to make home a smart home. Works with most of my products.

The hub is great and most devices work with it. The multi purpose sponsors are great and be used for anything. The motion sensor device is no good. It goes off at all times and is non-reliable

Great for the house. Just wish the accessories weren't so expensive

Initially, it worked great. I had it for about a month, basically just for home security and I was planning to do other stuff over time. Samsung did an upgrade with "Bug and performance fixes" that created more bugs and more performance issues. Since then it has not been so automated, sensors disconnect. Modes not switching when they are scheduled to. The app throws an error every time I try to do something, telling me I am not authorized to do it.

It's a good bundle, the only downside is the lack of a camera.

Originally purchased this after reading online reviews of people using it to notify when the dryer/washer was done. Not sure if my appliances don't move enough or what happened. Either way it didn't work as I expected. While I was disappointed it didn't work, I just can't believe how bad the phone app is. Wouldn't connect to the system half the time, just very buggy all around. Would definitely suggest if you are looking for this product, just wait for v2 to come out. (Haven't heard of anything replacing it, just saying the next version in general)

The video is awesome. High quality video for an entry level cam.

I like that I can download the app on my phone and control it

Great and very simple device hub for home automation

This camera has the most amazing for such a small camera.

Paid close to $250 for a kit but app crashes frequently and app errors are every few minutes on ALL of my 4 devices. Many false alarms. Doesn't arm or disarm like it says on the app. No phone support and they're closed on wknds. Going to return to Best Buy if not hotfixed in 15-30 days.

No monthly service charges easy to install and set up