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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 488 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the SmartThings Home Monitoring Kit for its easy setup, home automation capabilities, compatibility with other brands, and affordable price. Many customers appreciate the expandable nature of the kit and the reliability of the motion sensor. However, some users have expressed concerns about the app's usability, occasional false alarms, and battery life of the wireless devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 488 reviews
  • Pros mentioned:
    Home automation

    Rated 5 out of 5 stars

    Execellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the beginning of home automations with this product you can start automatins thing and fromthere you have a good idea of what els to buy. Also you would like a smart lights like phillips hue to combie the two products and harmony hub if you like to automate your home theater

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    DIY Home Project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this before our vacation and it was a easy setup for my husband since he deals with electronics daily. The app is great because you're able to see if the alarm is on or not and your able to control it through the cellphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for linking with Amazon Echo and Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this house control system because it supports Echo and Sonos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS BETTER THAN ADVERTISED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3/11/17 - I contacted Best Buy Geek Squad and Samsung Smart Things Technician. Both contacts told me that there is currently no capability of sending sound alerts from the Multipurpose Sensor to a Chime Unit, SONOS, or ALEXA? I searched the Smart Things application further and found that it did currently have the capability of sending sound/Alerts, from the Smart Things Multipurpose Sensor, to the SONOS sound system and that it offered quite a few different sound options ...to include...Default message, Custom message Alarm, Bell 1, Bell 2, Dogs barking, Fire Alarm, The mail has arrived, There is Motion, Smart Things detected a flood, Smart Things Detected Smoke, Some is arriving, Piano, and Lightsaber. The Sensors/alerts have been placed on two separate doors, in my home, and appear to work flawlessly. I believe it would be very helpful, to future customers, if instructions were provided on how to set this up in the Smart things application (There was a bit of a learning curve..:-))... and also let the Geek Squad and Smart things Tech know that this service is available through the app. Thanks Smart Things/Samsung! Excellent product! Ken in Folsom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get peace of mind when your away or even when you're home.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works great with Alexa. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Home automation Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product exceeds my expectations. Yes the APP may be somewhat cumbersome but after using it for some time I am more than happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Home Automation Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am calling this the "best" hub, because it has fewer limitations than all the others. It is open source and has a strong community behind it. You can integrate almost all Zigbee/Z-wave/ZLL hardware. This kit is well-appointed, and I found all of the devices to be easy to add and use. Have had no issues whatsoever with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it,this is the future. Couple hiccups but overall great.!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system worked exactly as advertised. Easy to install and simple to understand user interface. I use it for monitoring kids internally as a warning that outside doors or windows are opened. But it doubles as external security which was its primary purpose. Tamper proof and its great the controls are on your smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only begun to tap the potential this device has. I want to connect more SmartThings to it and really get my house in sync.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works as advertised. Very good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with many other brands. Was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Flexible, Easy to Use Home Automation System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with other z-wave devices, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Home automation

    Rated 5 out of 5 stars

    Best DIY Security Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many automation and integration options. Easily manages/monitors entry ways, controls HUE lights. I plan on adding more devices to the echo system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Smartthings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great diy automation system. It can take awhile to fully learn all the things this product can do. With that said basic setup is a breeze and it is worth the time to learn how to fully automate with this system and it is relatively easy even when using the developer website and creating custom apps and devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely automated my home. Everything is voice controlled with Alexa through the Samsung SmartThings hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Smarttthings products and the smart hub integrates well with other brands. You've go to check this out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Sensors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sensors. However you need to have a lot of patience when programming with your other things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to making my home a Smarthome.. and this product has helped me get in to it smoothly and with no hassle. Everything is mostly plug and play and i love how flexible the smart plugs can be.

    I would recommend this to a friend
  • Pros mentioned:
    Home automation

    Rated 5 out of 5 stars

    Great for new users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome home automation system and syncs with just about everything but if you are thinking to upgrade from the V1 to the V2 dont bother. Honestly the performance and feature differences are not worth the upgrade. I would wait for the V3 so they can work out the bluetooth integration.

    I would recommend this to a friend