Customer Ratings & Reviews

Excellent entry level hub handling multiple wireless options. Easy cell phone setup. Bought a second one for a family member.

Purchased awhile back, was waiting to move to a new place. We have it up and running. So far no real hiccups, just our local internet provider causing problems twice so far. When that happened I got a notification right away, so that part works. I connected kitchen, dining room, bedroom, loft and office lights. All work flawlessly. I even bought a switch to plug in my dollar store mr. Coffee. It's set up to start at 6 am with kitchen and living room lights turned low. Love it. Next I want to setup my front door lock. SmartThings setup was real easy, and adding bulbs and zwave stuff is fool proof. Love it. I even hooked it up with Alexa, real seamless.

Simple setup, works like it should. Compatible with everything.

I replaced an older Mi Casa Verde ZWave controller with the SmartThings v2 hub. It was pretty easy to setup as I have setup different types of ZWave lights, plugs, and monitors before. It was also nice that it worked well with Google Home to allow voice commands to turn things on and off. The instructions are very sparse, but the online support portal on smartthings was very helpful in determining which devices were compatible or not and how to do common things - like unpairing devices from the previous ZWave hub before repairing to the SmartThings hub and adding devices to rooms. Overall, a positive experience compared to Mi Casa Verde as the App interface is easier to use. You can still create scenes and custom events like the Mi Casa Verde and there are some 3rd party smart apps provided by others to do common scenes.

Have not tried any Zigbee devices, but it has reasonable range with Zwave devices. My garage door sensor and a light switch are both about 30-40ft through a few walls and have no connection issues. I have a leak sensor by my sump pit in the basement (roughly 50-60ft plus more walls) that does not connect. With the Zwave mesh networking, it should connect through the light switch which is in between the hub and leak detector, but it doesn't seem to. I haven't tried to debug yet. The hub itself is easy to set up with your phone. It does take some time to do initial firmware updates, but it all goes smoothly. The phone app is also fairly easy to set up and I've not had an issue of any missed alerts. Some people have reported stability problems with larger numbers of nodes, but at only 4 devices I've not seen any issues.

So far this has worked out well, controlling a few wall plugs and Hue bulbs. Having a little bit of trouble with Wemo plugs - they are losing connectivity with the Samsung hub. Using the Weemo app to cycle them on / off, then using SmartThings seems to work but it's a little annoying. Honestly I think an advanced user would choose a Pi and something like Home Assistant but this Samsung is very full featured and easy to use for the rest of us.

We have been toying with the idea of a smart hub for a while and working out of town we can now control lightbulbs, thermostat and soon the alarm system. We chose the Smart Hub to integrate more easily with our ADT alarm. It was super easy to install the hub and I had 14 lightbulbs connected in less than 30 minutes. Basically I can switch light on in any room at anytime with my iPhone. We don’t have an Alexa and didn’t want to have to get one. (Creepy!) This negates the need.

Got this hub to connect my Schlage lock when it was on sale. Connected to my router thru Ethernet Port and setup was a breeze using smartthing app. When I synched my Schlage lock, it recognized in first attempt and I could immediately lock and unlock using the app. Also successfully added Netgear security cameras and lights. Now instead of using three different apps, I could use one smartthing app to control multiple things. I highly recommend this to my friends and families.

I moved from Staples Connect to Smartthings since the Staples Connect app is no longer updated and it doesn't send notifications anymore on my phone for some reason. Here are some cons I've found when comparing Staples Connect to the Smartthings hub: - Can't schedule an action to occur between specific times - Layer on rules to work concurrently so they don't work independently of each other - The on/off status of certain devices is not updated in real time or immediately sometimes That's as far as I've played around with it so far for basic functionality. For example I haven't messed around with the Smart Apps or the Home Modes yet. As for the pros: + Very simple to set up + Very simple to release and re-configure existing Z-wave devices + I like that it can work with a ton of different devices. + I get push notifications again! I've read there are some third party developed apps that can be added via SmartApps that can fulfill the rule functionality that I'm looking for, but honestly this type of basic configuration should be available from the get go.

Everything that promises is delivered. Easy to connect everything and sometimes works better the the original hubs from lights. The only drawback is the app. Is really ugly yet and does not make much sense. If you don’t have a voice assistant it can become really annoying to use.

Smartthings is the best smart home system available. No other mainstream system is compatible with both Z-Wave and Zigbee platforms. My home has both types of device, all of which work flawlessly. Although the hub is only $99, each smart device that you purchase can add up quickly. I have smart locks on the exterior doors of my home, and a few smart light switches. Each door smart lock was $170, and each switch will run you between $30-$50. I would recommend getting one or two each month. Setting routines is easy and makes routine daily activities (such as walking the entire house to shut off all of the lights before bedtime) extremely easy.

I got the Smarthings hub to pair with my Arlos cameras, google home minis, and lights throughout my home. I love the smartthings. Its easy to set up ITTT commands, pairs with all smart devices easy and always connects quick. I love it and would recommend.

Let me start by saying my first experience with home automation was iris which was terrible I was really looking for something HomeKit enabled I researched staples connect Samsung smart things wemo lutron cadets and wink. I also have a nest cam ring video doorbell and echo all of which works with smart things (iris is not compatible with Eco or nest but even if it was I'd still have switched however to transfer over all of my current devices I would have lost about $300 worth of modules which simply would not have worked with smart things. In the end I chose a wink and I could not be happier all of these smart automations are for us early adapters so when reading reviews I suggest always lining them up newest to oldest as wink had some very Bad reviews in the beginning however a recent software update has greatly improved its functionality Lowes Iris had better reviews before they updated their system and it is a now a fiasco with generation 2. Smart things just like wink recently updated their firmware on this device and the reviews seem to have improved immensely. Again I went with Wink for device compatibility smart things is a great system thus the four star review if you are starting from scratch you probably would want to go with smart things. Wink has the greatest device compatibility as far as connecting across the board however smart things seems to be more stable. So far the only one that is HomeKit compatible is a system that only uses that song devices I believe Lou Tron however zero nada name of my devices I currently own almost $3000 worth yes I even have a Z wave doggie door. Would have worked I would have really had to start over and quite frankly home kit is not as great as it is cracked up to be HomeKit works with nest however it has been my experience that I do more begging with Siri and commanding because I always get the response "I'm not able to do that right now". This has been my review of the smart things generation to Smart hub once again I ended up with wink and could not be happier however if you are starting from scratch you cannot go wrong with smart things. It is really luck of the draw and nothing is 100% perfect. Remember any home phone three VoIP or home automation system is only as good as your router your Wi-Fi signal and since everything is now cloud-based your Internet connection and speed. Word of caution stay away from any device called IVEE. Ivee sleek ivee voice THEY ARE TERRIBLE! I know Everyone has problems none are perfect but one day they'll get it right!

The Smartthings made it super simple to start turning my house into a smart house. May not have all the advanced functions but for simple automation it works great. Plus it works with hundreds of devices not only Samsung.

I bough this for smart doorlock it was easy to setup with hub and it works perfect. I can lock and unlock with app. And i added doorbell and door sensor. My home is getting smart with this hub.

Turned my home to a smart home with this hub, got my ring cameras, multipurpose sensors and my kwikset door locks all into one app!! Total smart home security made simple and no monthly fees

I selected the Samsung SmartThings hub after reading a number of online reviews, and I'm not disappointed. This hub works with a number of products, including Z-Wave and ZiggBee, so you're covered for many of the popular smart switches and sockets. Once synced it's easy to remotely control your things, and set up automations based on time, your location, or even if your on holiday! To top it all off it's fairly cheap, do it won't break the bank.

My set up is with Google Home and this hub is what bridges my Google home(also IFTTT friendly) to my Harmony Hub to control my DVD, TV, Cable box, etc. It also is the bridge to use my sengled A19 Classic bulbs and my Arlo Q and Arlo Pro cameras, and Wemo plugs. Lastly it works very well(with a workaround) with visonic door/window sensors. It is really easy to install. More recently I installed the SmartThings hub with Alexa at my friend's house, similar set up, worked very well with sengled a19 classic bulbs, visonic door sensors and Wemo plugs. All around great product, I have purchased 3 already for different houses.

I bought this to replace my Vera hub. It was such a pain to configure and maintain! I've used several platforms over the years and I was skeptical that this would be any better, but WOW was I surprised! It was incredibly easy to set up and pair with all of my existing devices. Even the non-smartthings devices including a Trane thermostat, a Schlage door lock, an Iris garage door controller and an Aeon labs energy meter that I use to tell me when the washer and dryer are done! There is a robust developer environment with people making device handlers for all kinds of third-party hardware. And to top it off scripting events is so easy my 10 year old daughter can do it! To load custom device handler code for some third-party hardware, you need to be a little bit technically savvy. e.g. know where to find the code, where to put it and how to cut and paste! On the other hand there are so many things that are off-the-shelf compatible you may never need to do that. Hats off to Samsung and the Smartthings hub team! Not only would I recommend this to my friends, but I'm telling all my friends who are into or looking at home automation to get one! (Did I mention that I talk to it with my Amazon Alexa?)

Connected to wifi and did the setup it was super easy. Then I added my schlage door lock and that was also easy but it doesn't have to many options for it example( add passkeys for individuals in the house). Also added my arlo witch again was easy and it dose have most features that the arlo app has witch is good. Overall I like the hub and hope Samsung adds more options to their hub so I can do more with door lock. But the Important part to me is I get to see everything is secure in my house.