Customer Ratings & Reviews

I purchased the SmartThings hub to work with my zigbee-controlled light bulbs (from Sengled) and Amazon Echo. The hub is fairly easy to setup, but after that the hub drops connection with the bulbs frequently (showing "device unavailable"). After calling both Sengled and Samsung, I learned from Samsung representative that thee hub's zigbee signal has interference with Wi-Fi signal and therefore the hub must be placed far away from your Wi-Fi router (my router only broadcasts at 2.4G, not 5G). After relocating the hub, the drop connection problem never appeared again. But if you don't like a long Ethernet cable between your router and the hub, think before you buy.

Easy set up. Plug-and-play and ready to go out of the box. Staff at my local store recommended this to work with my Phillips hue products.

Decided I didn't want to pay for Schlage's Nexia online subscription... Bought this on sale for well less than half price of Nexia's annual subscription. Does the job. Plug in lamp dimmer was simple to activate. The lock - was a bit more complicated. Help desk was super helpful - turns out I had to do a factory reset on the lock (since it was tied to Nexia), then have the Smartthings hub 'forget' about the lock and re-activate. All is done via the phone app ("more", then 'Hub is Online", then select "Z-wave utilities", then "General Device Utilities", Then "remove"). Just remember - when the lock is activated, the lock needs to be very close to the hub. Either (uninstall the lock and) bring the lock to the hub or bring the hub to the lock. My 25 ft network cable helped... Overall - very satisfied. Now I can expand with some more Z Wave devices. Note - if you put in a wall switch - make sure you have a white/neutral line in your switch box's wiring.

I was impressed with how quickly I got this set up with everything that I use. I have many devices for many different things and I was worried about how this would work and I was surprised that every smart device/camera that I have actually worked without any problems. I am using a total of 6 different security camera manufacturers and every one of them worked without giving me problems.

I reviewed the smarthings before I purchased the hub. I wanted to control my house lights while, we were away and it works. Setup was easy and connecting the hue lights is simple. The app is straight forward and easy to navigate. The only issue that I have found is sometimes you have to wait on the app to connect to the hub in order to use it. Other than that, Samsung smarthings makes turning your home in a automated home much easier, I’m glad that I made the purchase.

I recently purchased a home that had a few automation devices left it in by the previous owner. I did some research and was happy to see this hub would support all of them along with the devices I moved over with me. It was easy to add this hub and exclude, then add the existing devices. The app isn't the best in the world but the hub is a gem.

The setup and use of app, is relatively easy. I have called ST support for a few questions/ problems. Wemo outlets ( which I have) are not fully supported, so they work, but are dropped at times. There are a lot of products which do work, so research before buying to have more success. The Zwave Lock works well with ST , after ST techs and I brainstormed / applied/changed, and discovered the problem ( not ST) . They are very supportive. The fb ST users group is also informative from techie users who will suggestand share , explaining if needed. It is a small hub, which fits easily into a small area. It does need to be directly connected with supplied connector to the router. This limits the distance at which is Has strength, and options for placement.Most reports I've read by users is that they use something in addition, if it is more than a small house or condo. Read all ST materials online, reviews, etc Before buying.

Samsung smartthings hub will connect all your smart home devices in an easy way, with the Smartthings App, you can connect most off the smart devices on the market, in my case I can control my Phillips Hue Lights and Lifx, easy and fast setup and command respond

I am happy with my purchase but think the DIY smart home arena is still a bit young for most people. There is a lot that needs to be thought through and setup. Most techies will have no problem, but those short with time or those that want to just plug it in and see things work won't be happy. Once setup, things work wonderfully - just have to be ready to spend time planning and setting things up.

Smartthings is really the hot ticket. I have bulbs set up, thermostat connected, moisture sensor and front door locks on two homes connected. Easy to set up, quick to check or change on the iphone. LOTS of other options available on this thing.

I have had these hub for a couple of months and this has definitely exceeded my expectations. I always wanted a smart home, so i started with the Ecobee thermostat. From there I added the Smartthings hub, Logitech hub, Google Home, and Cree Connected Lights. My Smartthings can communicate to all of my devices without an issue. And now that I have Google Home I can control everything with my voice. This hub is great and very easy to setup, I recommend this for anyone who wants a smart home.

Very pleased with it. Was easy to set up. Struggled on whether to buy this or the Wink2. This was cheaper and love the flexibility on setting timers based on sunset and sunrise etc. Very cool.

i researched different automation/alarm options for my new house, and i chose this mainly because of the number of compatible products compared to any other system. It was easy to set up and get going. there were some issues pairing the system with different products initially, but a 2nd or 3rd try got it paired. My setup is fairly simple with only a few rules and I haven't had any recurring issues.

I purchased this product to assist in controlling WeMo, Kasa, and ecobee devices. The product is very easy to set up and found all my devices without any issue. I'm also using Google home for voice commands with these connected devices and then it had no issues since. Would highly recommend for people trying to integrate multiple smart home devices together.

I bought this SmartThings Smart Hub to connect my Schlage Locks. I did not realize when I bought my locks that I needed a Z-Wave hub. Since I have bought it I have had no problems and have been able to hook up my Arlo cameras to it as well. Very easy setup good customer support.

The Samsung Hub works like a champ. Setup was very easy and recognizes all my devices. The app is very useful in automating routines.

This product is very easy to set up and there is so many things which can be connected to the device. I am currently use it to control my AC units and have had no issues with it. The product comes with a lot of different things you can do.. I think this will take some time to figure out but just to start up and run some lights and AC units no problem.

Just plug in the ethernet cord plug into the outlet and push the button and it will automatically sync to your device

The setup was easy and I like the mobile app to manage it and set it up rather than a web page. I ended up returning it though because I’m pretty technical and like to do things myself and this didn’t really give me that. Instead I am now using Hije Assistant on a Rapsbeery Pi 3. I would definitely recommend this product to someone that just wants to plug it in and have it work.

Simple to setup and essential to a smart home. Had it up and running in under 5 minutes between installation and setup on the app. Makes my smart home setup a breeze. It talks to my Google Home, and with the arrival sensor and outlet, my lights automatically turn on and off as I come and go. Totally worth it.