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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1218 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the SmartThings Hub for its ease of use, compatibility with other products, and simple setup. Some customers have experienced connectivity issues and suggest improvements to the app. The hub is praised for its home automation capabilities and reasonable price, with many appreciating its Z-Wave functionality. However, a few users have noted limitations in its range and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,218 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great hub for lots of things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to speak to my echo and sylvania light bulbs. Does the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy set up. I was able to connect other devices tony as well.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT WORKS WELL WITH MY ALEXA - NO PROBLEMS THUS FAR

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I'm able to different devices. Very convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toy for adults who love to mess with family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can tell people when they open a door, when they move from room to room, it's hilarious. Combine this with Ecobee4, Kwikset door locks, or any of the many other home automation devices for great entertainment. When your wife/fiance changes the temperature, you don't need to get up, just open up the ecobee4 app and change it back. Simple as that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great with selected devices (documented)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with selected devices (documented); however, it can be a royal pain to get some smart devices to be recognized by SmartThings. For example, TP-Link Mini-Plugs require a node server on a local PC/PI and special code including device handlers. Good thing is that GIT open source has documented solution. I am still trying to get them working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Grear Hub for your smart electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up Hub and easy to connect to your smart home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Super easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my smart home and it works great. Works with lots of devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding smart home hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. Easy to connect lights and plugs into

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart home server

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for beginners and advanced developers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! Easy to setup.....................................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. I use to connect to my smart door lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this unit at home. Easy to set up and works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product! setup is easy and it works very well, I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Easy to program smart devices a must buy

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub does great things and hooks up to a lot of other products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and makes automating and monitoring my home simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Having fun automating my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see the potential with home automation but can't say it's necessary yet or at a point that there is a lot of time savings. I'm I a Smartthings hub with Google Home so things are voice controlled. No doubt it's fun but I'd have a hard time saying it's something everyone should do. Expensive but I'm looking to future and hoping for new tech and possibilities.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nice home automation hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level home automation hub for ring, schlage products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use ...great unit...i very satisfied about this product

    I would recommend this to a friend
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