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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1218 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the SmartThings Hub for its ease of use, compatibility with other products, and simple setup. Some customers have experienced connectivity issues and suggest improvements to the app. The hub is praised for its home automation capabilities and reasonable price, with many appreciating its Z-Wave functionality. However, a few users have noted limitations in its range and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,218 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automates everything I need it to. Quick and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    samsung hub work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm without no issues must buy . love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you need to connect everything with one app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub works better than others we've tried in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all started with the hub, nothing works with out it

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with all my smart items. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Home automation

    Rated 5 out of 5 stars

    Home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub to start a complete home automation solution.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smarthome hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and has a great app to control with

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well with my stuff. we will see how long it last.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hub upgrade is average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub works fine. However, I did not notice any changes from the previous model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. I would recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Home automation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is a great investment to begin home auto.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to connect many of my Smart Home decides!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hub. It works with a lot of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Simple and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SmartThings hub was easy to setup and configure.

    I would recommend this to a friend
  • Pros mentioned:
    Home automation

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and essential for smart home automation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung hub

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good hub to buy if you want to help set up your smart home. If you aren’t tech savvy it can be a little confusing to use but called my daughter who figured it out right away. We use it for the ring and Alexa and our Phillips lighting system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great control everthing from one app123

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fun home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second hub currently used. I use one at my primary home with 25 devices so far and purchased a second for my parents second home to automate a well water pump and freeze monitoring. had some struggles with updates, but fixes came shortly after if I remained patient the bugs are getting further apart.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good system, but I was not able to use it and had to return it.

    No, I would not recommend this to a friend
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