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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1218 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the SmartThings Hub for its ease of use, compatibility with other products, and simple setup. Some customers have experienced connectivity issues and suggest improvements to the app. The hub is praised for its home automation capabilities and reasonable price, with many appreciating its Z-Wave functionality. However, a few users have noted limitations in its range and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,218 reviews
  • Rated 5 out of 5 stars

    Super easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the answer for whole house automation. This will help do away with multiple hubs. Plugs directly in your router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Must have for home automation. I have tried wifi bulbs and switches too but this makes automation seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More control at home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to connect multiple devices including my door locks. So far everything has worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect smarthome starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the perfect smart home organizer/starter. Get this to control all smart home products under one application

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good integration with most of home automation tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good integration with most of industry standards.. After recent update .. my cree LED connected bulbs are not working..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes such great products. I use the temperature monitor while away, stopped worrying about the temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartest buy I made was the Smartthings Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to connect my DVD player and my TV using the same HDMI cable from my TWC cable box. Smartthings Hub to the rescue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Samsung enthusiasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Smart Things Hub is a great way to flawlessly connect all of your supported IoT smart devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SmartThings

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its one of the best smart hubs u can get plus had battery back up & great online support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well once I got it configured how I wanted. For sure took more time to get it how I wanted. But dig it now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent and allways improving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the hub as a afterthought of buying wemo switches but it had no problems integrating and work like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart home center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is a good hub for controlling your smart home and it is compatible with a large number of devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completed my smartphone setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome hub. Lots of support from third party developers. This hub has completed my smartphone setup and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great but hiccups once in awhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make use of this combined with Amazon Echo products multiple times everyday. So much flexibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just want free points!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want free points! I just want free points! I just want free points!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub for integration of most all of your products. Even integrates with amazon echo to make use seamless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartthings controls, my lights, locks, and other sensors; it works as advertised and I have no complaints thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung SmartThings hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad little hub it works well with what it works with I just wish it worked with more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a leader in TV,phones everything electronic..the hub works great looks smart easy to set up....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexia is great once you get use to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responses well to voice no need to yell at it as it will respond poorly if you do. Speak in normal tone and volume

    I would recommend this to a friend
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