Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the SmartThings Hub for its ease of use, compatibility with other products, and simple setup. Some customers have experienced connectivity issues and suggest improvements to the app. The hub is praised for its home automation capabilities and reasonable price, with many appreciating its Z-Wave functionality. However, a few users have noted limitations in its range and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,218 reviews
  • Rated 5 out of 5 stars

    Samsung smart hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect Samsung smart hub. It connects to smart water and electric systems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with my smart home devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use this much, so I can't speak to how well it works when it's connected to compatible devices. But I have a Wemos in my home and Chamberlain garage door opener and neither are supported. (I was able to get wemo to work after some Google searching, but officially, customer support said not supported). We returned the device the next day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband and he really enjoys it. My son recommended it and it was a hit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It allows me the freedom to open doors without having to get out my keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Direct plug in to router which is great, some hubs are exclusively wireless. No complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hub for smart homes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my smartthings hub. I have it paired with my phones locks and even Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smarthub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is cool. I can control a lot of items in my house with one app vs multiple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was flawless. So far it works well with the smart devices I have installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read alot of information on these prior to purchase and I have not been let down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Wink.. returned it and bought the Smart Hub... way better!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine with my setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple items of different brands. This allows control from 1 app for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hub for connecting anything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only crib is that it does not support older version of Schlage deadbolts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to add more devisession and looking forward to add more Smart things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hub does what it says

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only wish is that the protocols were universal and that didn't need separate hue hub.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Allowed me to link additional smart switches

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comprehensive, but difficult to get started. Nevertheless worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and start running

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle required. Just install software, plug in hardware and ready to go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok...keeps disconnecting... Not sure if it’s smartthings or my internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one and use it, got it for my brother in law because he wanted one too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great with Google Home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has lots of integration and have it working lights and switches throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Gen 1 with solid results. Love the local processing tech features.

    I would recommend this to a friend
Sponsored