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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the SmartThings Hub for its ease of use, compatibility with other products, and simple setup. Some customers have experienced connectivity issues and suggest improvements to the app. The hub is praised for its home automation capabilities and reasonable price, with many appreciating its Z-Wave functionality. However, a few users have noted limitations in its range and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,218 reviews
  • Rated 5 out of 5 stars

    Great for any Samsung device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product allowing the Samsung robot vacuum to connect to WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great home addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. Easy to install and connect. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first step to making my house a smart house. Smart things is the way to start.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One hub to rule them all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other gives the flexibility and versatility as the Samsung smarthings hub

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hub

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the samsung - smart things hub - -white is a very good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I could not get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty tech savvy and I could not get the motion sensor to work. I was able to get the Hue Phillips system to work with ease, so it may be the operator and not this product, I simply could not get it to work. So for this product I would say try it and see, but if you need a motion sensor I would go with Hue Phillips.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have purchase to control everything in your smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DOES WHAT IT SAYS ITS SUPPOSED TO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USED THIS TO LINK UP A WATER SENSOR FOR MY HUB. THE APP PROVIDED FOR THE HUB IS GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more clap on!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can do it from my phone if I forget to turn off a light!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Home accomplishment Perfect for my project works how I needed it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub works good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty neat how you can control your smart things from anywhere in the world!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to go with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great with Alexa, we have had no problems. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me keep control of all my smart items in one central location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has done a great job connecting with all of our smart home devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for hub to manage my smart home switches and it is working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up devices but take times to be familiar how to use the mobile app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a starter hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hub for an experience automation user. Documentation is good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as advertised. So far we have not had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has worked as advertised. It has been dependable and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub works great with Alexa and many devices that connect to the hub,

    I would recommend this to a friend
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