Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the SmartThings Hub for its ease of use, compatibility with other products, and simple setup. Some customers have experienced connectivity issues and suggest improvements to the app. The hub is praised for its home automation capabilities and reasonable price, with many appreciating its Z-Wave functionality. However, a few users have noted limitations in its range and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,218 reviews
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my lights. I can also controll this item with my alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, but lacks energy features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from Vera, I was a little disappointed with the energy use tracking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions as advertised. I have it setup with Alexa and it seems a bit slow when issuing comands like "lock the front door" or "turn off porch light". I also have a samsung smart TV that's supposed to be compatible but when I called samsung, they said that the hub doesn't support it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart Things Hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy adding this to automate my home. The smart home has arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 2 minutes to set up. Works great with Alexa and light switches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to start

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great start to home automation. Would be better if It was wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it alot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Its stable with my 70+ mbps of spectrum internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Works like it’s supposed to. Signal seems strong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can be tough to navigate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I'm going to like the product but learning has been a bit difficult.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome home tool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product to connect to our smart devices and works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice alarm system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alerts me all the time when people come and go , works really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart home start up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started acquiring smart home items. Works well with my Nest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product, but did not work for my application

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FOR WINDOWS OR DOORS, BUT DID NOT WORK AS A GARAGE DOOR OPENER

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Smart Things Hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I used this to remotely access my smart door lock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great little piece of technology

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely recommend to any of my friends , works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome using it to control my home. Overall very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing like sitting in bed and controlling ur whole house !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Countless integration opportunities. Works great with my Hue lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Home Smart Hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Hub for connecting lights and other smart devices together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love SmartThings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about these devices are great. I am buying several of them

    I would recommend this to a friend
Sponsored