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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the SmartThings Hub for its ease of use, compatibility with other products, and simple setup. Some customers have experienced connectivity issues and suggest improvements to the app. The hub is praised for its home automation capabilities and reasonable price, with many appreciating its Z-Wave functionality. However, a few users have noted limitations in its range and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,218 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice products, great seller. I would recommend. Will shop again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I’m just getting back on the great home appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love if

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smart thing hub. Wirks great with my zigbee products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to your smart home. Helps with the lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this for my son who is a techy guy. He loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Google home for Christmas and this was a good addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Levitate compared with other brands other than just Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked so well that I bob got a second one ad a gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still working on this....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a lot more help to get this to program correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and handy gives accurate temperature. Great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The APP is a little tricky to use, but the hub works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the hub to go with all of our samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out great. Able to use for my door and garage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep adding on and the whole house is almost done now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smartthings hub is a great hub for a smart lock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended for those looking for a smart home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works decent, wish they had more development support options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a smart home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product if you want to make your home a smart one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best deals on the market for a smart hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works just like advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as an entrance notification when not home

    I would recommend this to a friend
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