Customer Ratings & Reviews

Excellent entry level hub handling multiple wireless options. Easy cell phone setup. Bought a second one for a family member.

Purchased awhile back, was waiting to move to a new place. We have it up and running. So far no real hiccups, just our local internet provider causing problems twice so far. When that happened I got a notification right away, so that part works. I connected kitchen, dining room, bedroom, loft and office lights. All work flawlessly. I even bought a switch to plug in my dollar store mr. Coffee. It's set up to start at 6 am with kitchen and living room lights turned low. Love it. Next I want to setup my front door lock. SmartThings setup was real easy, and adding bulbs and zwave stuff is fool proof. Love it. I even hooked it up with Alexa, real seamless.

Simple setup, works like it should. Compatible with everything.

Decided I didn't want to pay for Schlage's Nexia online subscription... Bought this on sale for well less than half price of Nexia's annual subscription. Does the job. Plug in lamp dimmer was simple to activate. The lock - was a bit more complicated. Help desk was super helpful - turns out I had to do a factory reset on the lock (since it was tied to Nexia), then have the Smartthings hub 'forget' about the lock and re-activate. All is done via the phone app ("more", then 'Hub is Online", then select "Z-wave utilities", then "General Device Utilities", Then "remove"). Just remember - when the lock is activated, the lock needs to be very close to the hub. Either (uninstall the lock and) bring the lock to the hub or bring the hub to the lock. My 25 ft network cable helped... Overall - very satisfied. Now I can expand with some more Z Wave devices. Note - if you put in a wall switch - make sure you have a white/neutral line in your switch box's wiring.

I replaced an older Mi Casa Verde ZWave controller with the SmartThings v2 hub. It was pretty easy to setup as I have setup different types of ZWave lights, plugs, and monitors before. It was also nice that it worked well with Google Home to allow voice commands to turn things on and off. The instructions are very sparse, but the online support portal on smartthings was very helpful in determining which devices were compatible or not and how to do common things - like unpairing devices from the previous ZWave hub before repairing to the SmartThings hub and adding devices to rooms. Overall, a positive experience compared to Mi Casa Verde as the App interface is easier to use. You can still create scenes and custom events like the Mi Casa Verde and there are some 3rd party smart apps provided by others to do common scenes.

I was impressed with how quickly I got this set up with everything that I use. I have many devices for many different things and I was worried about how this would work and I was surprised that every smart device/camera that I have actually worked without any problems. I am using a total of 6 different security camera manufacturers and every one of them worked without giving me problems.

We have been toying with the idea of a smart hub for a while and working out of town we can now control lightbulbs, thermostat and soon the alarm system. We chose the Smart Hub to integrate more easily with our ADT alarm. It was super easy to install the hub and I had 14 lightbulbs connected in less than 30 minutes. Basically I can switch light on in any room at anytime with my iPhone. We don’t have an Alexa and didn’t want to have to get one. (Creepy!) This negates the need.

Got this hub to connect my Schlage lock when it was on sale. Connected to my router thru Ethernet Port and setup was a breeze using smartthing app. When I synched my Schlage lock, it recognized in first attempt and I could immediately lock and unlock using the app. Also successfully added Netgear security cameras and lights. Now instead of using three different apps, I could use one smartthing app to control multiple things. I highly recommend this to my friends and families.

I reviewed the smarthings before I purchased the hub. I wanted to control my house lights while, we were away and it works. Setup was easy and connecting the hue lights is simple. The app is straight forward and easy to navigate. The only issue that I have found is sometimes you have to wait on the app to connect to the hub in order to use it. Other than that, Samsung smarthings makes turning your home in a automated home much easier, I’m glad that I made the purchase.

I haven't actually used it yet so I can't give a hands on account. However what prompted me to buy this was the awesome price 1/2 off almost. Also that it talks to z-wave and also Zigbee. I was tempted to return it when the new Echo's came on the scene with the built in hub. However it only talks with the Zigbee technology. I like the idea of the duality of the Smarythings Hub. I will add comments to this when I have had it in action for a while.

Purchased this hub after a fair amount of research. It worked for me on price, compatibility, and use. Didn't want to spend a ton on a hub so this was great for sub $100, it works with just about anything in the home automation world, I have different brand bulbs, switches, and devices and all seem to operate smoothly. Only thing that has had a hiccup is a Samsung tv, but not a big enough issue for me.

When I was looking to convert my home into a Smart Home, I was overwhelmed with all the options available. One thing for certain, I was looking for a hub that would control a majority of the Smart Products on the market. I did not want to buy smart bulbs, which would be the easiest way to control the lights by just installing the smart bulbs into the socket, because it was going to be expensive to purchase many bulbs & to also replace when they burn out. IMO, Smart switches/dimmers were more economical since we plan to be in the house for the next 15-20 years & it would be a 1 time expense for the light switch which can operare ALL the lights on that circuit. During my research, I found that Samsung SmartThings would meet my needs because it was compatible with many Smart Switches/dimmers. I have the GE ZWAVE switches, dimmers and fan control, which all paired easily with SmartThings Hub and works flawlessly with Google Home. There is also a SmartThings app which allows you to control the Smart Products on your phone. I love it so much, that I bought another Samsung SmartThings hub for our shore house.

Smartthings is the best smart home system available. No other mainstream system is compatible with both Z-Wave and Zigbee platforms. My home has both types of device, all of which work flawlessly. Although the hub is only $99, each smart device that you purchase can add up quickly. I have smart locks on the exterior doors of my home, and a few smart light switches. Each door smart lock was $170, and each switch will run you between $30-$50. I would recommend getting one or two each month. Setting routines is easy and makes routine daily activities (such as walking the entire house to shut off all of the lights before bedtime) extremely easy.

I got the Smarthings hub to pair with my Arlos cameras, google home minis, and lights throughout my home. I love the smartthings. Its easy to set up ITTT commands, pairs with all smart devices easy and always connects quick. I love it and would recommend.

The Smartthings made it super simple to start turning my house into a smart house. May not have all the advanced functions but for simple automation it works great. Plus it works with hundreds of devices not only Samsung.

I bough this for smart doorlock it was easy to setup with hub and it works perfect. I can lock and unlock with app. And i added doorbell and door sensor. My home is getting smart with this hub.

Turned my home to a smart home with this hub, got my ring cameras, multipurpose sensors and my kwikset door locks all into one app!! Total smart home security made simple and no monthly fees

My set up is with Google Home and this hub is what bridges my Google home(also IFTTT friendly) to my Harmony Hub to control my DVD, TV, Cable box, etc. It also is the bridge to use my sengled A19 Classic bulbs and my Arlo Q and Arlo Pro cameras, and Wemo plugs. Lastly it works very well(with a workaround) with visonic door/window sensors. It is really easy to install. More recently I installed the SmartThings hub with Alexa at my friend's house, similar set up, worked very well with sengled a19 classic bulbs, visonic door sensors and Wemo plugs. All around great product, I have purchased 3 already for different houses.

I bought this to replace my Vera hub. It was such a pain to configure and maintain! I've used several platforms over the years and I was skeptical that this would be any better, but WOW was I surprised! It was incredibly easy to set up and pair with all of my existing devices. Even the non-smartthings devices including a Trane thermostat, a Schlage door lock, an Iris garage door controller and an Aeon labs energy meter that I use to tell me when the washer and dryer are done! There is a robust developer environment with people making device handlers for all kinds of third-party hardware. And to top it off scripting events is so easy my 10 year old daughter can do it! To load custom device handler code for some third-party hardware, you need to be a little bit technically savvy. e.g. know where to find the code, where to put it and how to cut and paste! On the other hand there are so many things that are off-the-shelf compatible you may never need to do that. Hats off to Samsung and the Smartthings hub team! Not only would I recommend this to my friends, but I'm telling all my friends who are into or looking at home automation to get one! (Did I mention that I talk to it with my Amazon Alexa?)

I did a lot of research before jumping into home automation and as far as I know, this is the best hub. I have had no issues working with GE z-wave switches and Amazon Echo Dot. My only warning is that you may want to make a smartthings account rather than samsung as using samsung account to set up your device can have some issues (like inability to delete a location). Nothing that impacts functionality but something i would consider a bug I also wish this would work with HomeKit. Unfortunately, that's due to Apple's fault