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Samsung - SmartThings Hub - White-Front_Standard

Samsung - SmartThings Hub - White

Model: F-H-ETH-001SKU: 4470700

Customer rating

Rating 4.5 out of 5 stars with 1180 reviews

94%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    The only hub you'll ever need

    Posted
    Kris
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I recently purchased this in November 2017 with the sole purpose of integrating my new Amazon Echo with it to voice control my house. My current set includes: Amazon echo in the kitchen, an Amazon dot in the playroom, an Amazon dot in our master bedroom, approaching 30 different GE Zwave and Zwave+ light switches/dimmers and add-on switches (more on that later) and 3 HUE colored light bulbs (more on that later, as well). Goods: 1. Pretty easy installation of the hub and app 2. Easy recognition of newly installed z-wave devices 3. Very active community board with multiple "How-To's" and FAQs on the Smarthing website to help with products Bad: 1. The Hub is moderately priced, but buying devices to integrate into the hub is dang expensive 2. Occasionally, does not always do what it is meant to do 3. Hub has to be plugged directly into the router Download the app (I have an iPhone 5). Plug in the hub and DIRECTLY CONNECT THE HUB TO THE ROUTER. This means that the hub has to be in close proximity of the router (I have the latest generation of Apple's AirPort, which hasn't changed in 5+ years). Follow the instructions on the app and you're up and running! I had no issues. Integration goes like this: Purchase GE Zwave light switch, which runs between $35 a $40 a pop! There may be cheaper ones, but not by much. (I recommend staying with the same brand throughout your house. It makes it easier to troubleshoot later on.) Multiply that by how many switches you have in your house! But, you can do this one switch at a time. No need to do all of them all at once. Turn off the breaker. Pull out old single switch. Connect the black line wire to the LINE connector on the zwave switch (this is the power coming into the switch box). Connect the black load wire to the LOAD connector on the new switch (this is the black wire coming from the light to power it). Now, these switches need to be connected to the white Neutral wire that is crumbled up in the back of the switch box. These switches come with a pliable extra white wire. Wire nut the whites together. Turn on the breaker and the blue LED light comes on that's on the switch. Test the switch manually to make sure that you can turn on and off the light. If the blue lights not on, you probably have the black wires switched. Open the app, tap on "Add a Thing", press up on the switch and the hub recognizes the new switch. Rename it and you're set.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Product is great. Instructions... not great

    Posted
    TheYellowStreak
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have an older Z Wave starter set from Schlage - a lock (model BE369) and smart outlet plus a Nexia hub. However, paying $114/yr for their Nexia online service is ridiculous when you can buy this (I paid $50 on sale) as a one time cost and have what you really NEED for Z Wave functionality. However, setup process was not as clear as it could be. Instructs say follow a link to start from a browser on your phone. In actuality - you need to to install the SmartThings app. All set up (in my case) can be done from the smartphone app. Then, if you have an existing Samsung account, which I do for my tablets - use that as your login. Also, the 'Welcome Code' is printed on the back of the sleeve you cast aside when you open the Quick Start guide. My smart outlet (which I had never used) was added very easily. Just make sure you know how to get your device into pairing mode. The lock was a bit trickier - likely since it was used with Nexia service for a few years before. Also, locks pair in 'whisper mode' - that is - your hub needs to be very close (a few feet away) to pair up; makes sense - you don't want your neighbor to be able to pair up to your lock. So you either uninstall the lock and bring it next to the hub, or tow a long network cable and bring the hub to the door/lock. I chose the latter... After multiple attempts to pair with my lock failed, I swallowed my pride and called Samsung support. Before I called, I did a factory reset of my lock to make sure nothing from my old Nexia setup was interfering. Support walked me through the 'Device Exclusion' process. (go into 'More', select 'Hub is Online', Z Wave utilities, General Device Exclusions, Remove). After that ran, pairing worked as expected. Support was US based, too. (thank you). Great being able to see my lock status. Next I will be adding smart dimmers to create different lighting modes. Great to avoid paying Nexia $114/yr for capabilities that should be free.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy set up, support for many products

    Posted
    Labby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    After having a couple of Wifi thermostats for a few months, I decided to jump further into home automation. After looking into a few hub options, I settled on SmartThings. So far, it’s been great. I’ve added a Hue bridge with 13 lights, 5 Z-Wave in-wall switches, a SmartThings outlet that controls an older AV receiver and, of course, the two WiFi thermostats that I already had. Alexa and Google Home both provide voice command support. But, the real magic is in the ability to set up automated routines. The SmartThings hub makes it easy to get all the devices working together. It’s great to control everything from one app. Although SmartThings natively supports a lot of products, the ability to find community provided Device Handlers, and to write your own tweaks, in order to support an even wider array of products is terrific. Also great is the support for both IFTTT and Stringify, allowing you to write more complex scenarios for controlling and automating all your Things. All in all, I’m really enjoying how well the a SmartThings hub is handling home automation for me. I plan to add more Things to my home and, therefore, to my SmartThings hub. Since this hub supports Wifi, Z-Wave and Zigbee protocols, I will have many nice choices of items to add. I definitely recommend the SmartThings hub as a good option for anyone wanting to get into home automation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the Smartthings Hub!

    Posted
    Dannlh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this to replace my Vera hub. It was such a pain to configure and maintain! I've used several platforms over the years and I was skeptical that this would be any better, but WOW was I surprised! It was incredibly easy to set up and pair with all of my existing devices. Even the non-smartthings devices including a Trane thermostat, a Schlage door lock, an Iris garage door controller and an Aeon labs energy meter that I use to tell me when the washer and dryer are done! There is a robust developer environment with people making device handlers for all kinds of third-party hardware. And to top it off scripting events is so easy my 10 year old daughter can do it! To load custom device handler code for some third-party hardware, you need to be a little bit technically savvy. e.g. know where to find the code, where to put it and how to cut and paste! On the other hand there are so many things that are off-the-shelf compatible you may never need to do that. Hats off to Samsung and the Smartthings hub team! Not only would I recommend this to my friends, but I'm telling all my friends who are into or looking at home automation to get one! (Did I mention that I talk to it with my Amazon Alexa?)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Great with GE Z-Wave Smart Products

    Posted
    AvidCycle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    When I was looking to convert my home into a Smart Home, I was overwhelmed with all the options available. One thing for certain, I was looking for a hub that would control a majority of the Smart Products on the market. I did not want to buy smart bulbs, which would be the easiest way to control the lights by just installing the smart bulbs into the socket, because it was going to be expensive to purchase many bulbs & to also replace when they burn out. IMO, Smart switches/dimmers were more economical since we plan to be in the house for the next 15-20 years & it would be a 1 time expense for the light switch which can operare ALL the lights on that circuit. During my research, I found that Samsung SmartThings would meet my needs because it was compatible with many Smart Switches/dimmers. I have the GE ZWAVE switches, dimmers and fan control, which all paired easily with SmartThings Hub and works flawlessly with Google Home. There is also a SmartThings app which allows you to control the Smart Products on your phone. I love it so much, that I bought another Samsung SmartThings hub for our shore house.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    As close to perfect as you will find

    Posted
    Andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Having used smartthings for a while now, I have to affirm that it truly is the best home automation system for the average home user. Having used other home automation systems in the past (including WINK, Caseta, Philips Hue) the amount of devices supported and overall customization is breath taking with smartthings. Being an early adopter has it's downfalls, I jumped on the bandwagon for home automation early with WINK. After waiting for WINK to fix their many many issues, I finally decided to switch to smartthings. Going from 10-30 seconds to turn on a light bulb to less than 1 second, it was literally like moving into the future of home automation. Adding in sensors and additional automation items is simple, and intuitive. The range of the base is great. Please add support to backup to the cloud, or backup to USB/Flash. The biggest problem with home automation is adoption. Strategically adding amazon echo dots to the house has made the smartthings automation system something that everyone in my house uses all the time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the SmartThings Hub

    Posted
    RiverRat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this device because my X10 equipment was outdated and starting to fail. This hub works great! I've got GE Z-Wave dimmers and switches. And for Lights without those switches, I've mixed in some Cree Zigbee light bulbs. Everything works perfectly. Scheduling couldn't be simpler. The App works like a champ and it also integrates with my Alexa Dot. Now I can also use voice commands to turn off or dim my lights. And even though I've got a manual 7 day programmable Heating/AC thermostat which works very well, for Father's Day, I plan on getting the Ecobee4 Thermostat to further automate my home. Schedules are nice but I find myself getting up to change the thermostat setting more often than not. It will be nice not having to get up to fiddle with the thermostat anymore. I'll just be able to tell Alexa to change the thermostat setting. And having the ability to control my Lights remotely from my phone makes everything that much better. Thank you SmartThings!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works with older Schlage lock and lamp dimmer

    Posted
    TheYellowStreak
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Decided I didn't want to pay for Schlage's Nexia online subscription... Bought this on sale for well less than half price of Nexia's annual subscription. Does the job. Plug in lamp dimmer was simple to activate. The lock - was a bit more complicated. Help desk was super helpful - turns out I had to do a factory reset on the lock (since it was tied to Nexia), then have the Smartthings hub 'forget' about the lock and re-activate. All is done via the phone app ("more", then 'Hub is Online", then select "Z-wave utilities", then "General Device Utilities", Then "remove"). Just remember - when the lock is activated, the lock needs to be very close to the hub. Either (uninstall the lock and) bring the lock to the hub or bring the hub to the lock. My 25 ft network cable helped... Overall - very satisfied. Now I can expand with some more Z Wave devices. Note - if you put in a wall switch - make sure you have a white/neutral line in your switch box's wiring.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Must Have for Your Smart Home

    Posted
    Jdisme
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Over the past year I have been building out my smart home and it was time to get a hub. After much research, I landed on the SmartThings hub. I've had it over about a month and it has worked really well! It can handle a wide variety of smart devices and it does so very well. The iPhone app was not well review which made me nervous but I havent had a problem with it yet -- my wife love being able to control all our smart devices from a single app. Only thing I have found "wrong" with this hub is its interaction with two Phillips Hue bulbs at once. In my office, I have to bulbs in the ceiling fixture and for some reason they aren't as response to the individual bulbs I have in lamps in the living room. Not sure if this is a Hue problem or a SmartThings problem. Would recommend getting GE Z-Wave light switches, they work very well with this hub.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Broad compatibility to ZWave devices

    Posted
    psksjc
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I replaced an older Mi Casa Verde ZWave controller with the SmartThings v2 hub. It was pretty easy to setup as I have setup different types of ZWave lights, plugs, and monitors before. It was also nice that it worked well with Google Home to allow voice commands to turn things on and off. The instructions are very sparse, but the online support portal on smartthings was very helpful in determining which devices were compatible or not and how to do common things - like unpairing devices from the previous ZWave hub before repairing to the SmartThings hub and adding devices to rooms. Overall, a positive experience compared to Mi Casa Verde as the App interface is easier to use. You can still create scenes and custom events like the Mi Casa Verde and there are some 3rd party smart apps provided by others to do common scenes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Have my apartment smarted up

    Posted
    Lues
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased awhile back, was waiting to move to a new place. We have it up and running. So far no real hiccups, just our local internet provider causing problems twice so far. When that happened I got a notification right away, so that part works. I connected kitchen, dining room, bedroom, loft and office lights. All work flawlessly. I even bought a switch to plug in my dollar store mr. Coffee. It's set up to start at 6 am with kitchen and living room lights turned low. Love it. Next I want to setup my front door lock. SmartThings setup was real easy, and adding bulbs and zwave stuff is fool proof. Love it. I even hooked it up with Alexa, real seamless.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great

    Posted
    Dyds
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this hub so I can have Alexa turn on and off the lights for me. Well, Alexa doesn't do it always, but she does it most of the time. But I pretty sure that is a flaw in Alexa and not the smartthings hub. The hub has nice features, but not many. I like that i can set a timer to turn the lights on at 7:00pm if I am am not home so my dogs wont be left in the dark. One thing not so great is that if you don't have a home device, like Alexa, then you have to either use the app to control the lights or buy other expensive devices to do so. Setting up the lights arent as easy as it should be, but nevertheless not difficult. I like that it isnt a proprietary system so there are many devices you can connect to it, the main reason I chose this over Philips Hue. Overall I would say, if you are a tech geek like myself, what are you waiting for, get one!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Fouman55
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Used to have home automation through my security provider, but discontinued due to cost and constant issues with reliability. All the home automation equipment I had was zwave, so I started looking at various controllers available that could use them. After a lot of research I decided to purchase the Smarthub, and man am I happy. The equipment learned in easily and it all works flawlessly. The Smarthub also got rid of the long delays between sending a command and having the device react. With the Smarthub commands take effect immediately. Currently I have 5 lights and 2 thermostats on the Smarthub and will be adding more soon. Great product!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Just what I was looking for

    Posted
    Suzie3140
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I wanted something that I could monitor the security in my home. I did have to buy my Siren On Line because the store did not have them in stock. I would have thought that if you are buying something that you want to use to monitor your home that they would carry the Siren in the store. It is a nice system. I suggest that you down load the Instruction book because you may not get it set up correctly. And then the Siren goes off when you don't want it to. It is a great system and you do NOT have to pay to have someone monitor it for you. You get notification on your Cell phone if someone has come into your home. I wished they would acknowledge "Canary Cameras." I use them and they are by far the best Cameras I have ever used. GREAT pictures when it is dark in your home and they are 1080p

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great HUB

    Posted
    Pepsi24
    • Verified PurchaserVerified Purchase

    I first hooked up the HUB to my modem and placed it in my Entertainment center where the hub was behind glass and hidden behind other things, the reception, or signal, would not go very far something like 75 feet. So I took it out from the entertainment table and placed it on top...... I have yet to have any problems with it reaching anywhere in my two-story house. I use GE light switches and a Honeywell wireless thermostats all hooked up to Alexa with no problems at all. I love the app that you download, as I used it is that was in Punta Cana a couple of days ago freaking my house sitter out turning on and off the lights (They would work as fast as a second of hitting the button on the app, I know that because I was watching via FaceTime). All and all I have been very happy

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    An evolution of the Smartthings Hub

    Posted
    EBrown
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The v2 hub builds on the open platform that the Smartthings v1 hub established. SmartApps can now run locally on the hub, so in theory many should continue to work even without an internet connection. It also added an integrated battery backup that the v1 hub lacked. I still like the open platform that Smartthings has established which integrates with a wide range of devices with open standards (Z-wave and ZigBee) as well as proprietary platforms like Amazon Echo and Phillips Hue. My main dislike about the v2 hub is that the power connector is no longer the micro-USB connector that the original hub used. It is nice to have a readily available standard cable that you can get in different lengths so you can put your hub in the best location.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    SO far so good

    Posted
    5Flavors
    • My Best Buy® MemberMember

    I wanted a simple, inexpensive system to monitor water leakage and temperature in the house. This system seems to do both, and a whole lot more I am never going to use. The good news is the price of entry is low and it's really EZ to install. Took a total of 20 minutes and 3 of those were figuring out how to open the water sensor to engage the battery. We have only had this about a week and thankfully no leaks but seeing the temperature posted regularly gives me a feeling it will be OK. avoiding one small hot water heater leak will pay for this, seems worth a try. The hub is small and unubtrusive. It also came with all required cables and batteries I did not bother to install. If we have no power we also have no router so did not see a point. Perhaps I will dig in a little more someday....or not.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great hub for my smart devices!

    Posted
    Jackiemk80
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Coupled with the latest update my smart hub controls almost everything in my house seamlessly! Easy to set up and use especially with IFTT. Now I no longer have to worry about if I locked the door, if fire fighters can get into my house (the smoke alarm triggers the doors to unlock when they go off!) if they need to, or if the house is to cold or hot. The smart things hub seriously manages the nest thermometer, philips hue lights, the outlets, doors, alarms...etc and automatically starts and stops actions depending on if I'm home or away. The integration with Amazon Echo is great and I can use voice commands to control my zwave devices. I'm glad I upgraded from the v1 to this one. It seems more powerful and easier to use. Highly recommend!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great, but not ready yet

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The best possible smart home choice out there is the Smartthings device, period. Yes, there are many others. Problem is that it isn't as easy as it should be (can be) and many features of the interface are not matching. A choice in one place may not be in another, etc. I back up my 'best' comment though because of the number of devices, the ease of setup, and the fact that just about everything can work with it. Things are made to work with Smartthings for a reason. It is simply the strongest existing platform. Nest has arbitrary limitations, and only a few devices, and parts of Nest are even compatible. The only platform not compatible is Apple, and they are never compatible with anyone else anyway.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    SmartThings Hub - FANTASTIC!

    Posted
    TOGGKare
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Hub was very easy to set up, just followed the instructions to have it up and running in no time. Syncing the smart "things" in our home was a bit more tricky because they had previously been registered with the ADT Pulse system...consequently I discovered that I had to "UN"register them with SmartThings before I could register them into the Hub. Once I figured that out, everything went super smoothly. We've been using the Hub for a month or so now. It has worked flawlessly. We can control our smart things with the touch of a button on our phones or by asking Alexa (integrated with the SmartThings Hub) to do whatever we want activated. Again, everything has worked flawlessly. I highly recommend this product.

    I would recommend this to a friend