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Customer Ratings & Reviews

Model:
GP-U999SJVLGDA
SKU:
6265835
Your price for this item is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 1292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,292 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than Wink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left Wink after they tried to apply a monthly fee. SmartThings was easy to set up and use with my devices. Like it very much so far. Only wish that it was compatible with Nest devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the smartthings hub to replace wink hub and it seems to work better than the wink hub . Glad I made the move over to smartthings no more monthly fees so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart home hub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Samsung SmartThings to replace my Wink and Wink2 hub. Ever since I upgraded to the Wink2 hub, my smart door lock battery has been draining like crazy. On top of not solving the problem, Wink decide to move to a subscription. I did some research, and decide to go with the Samsung. So far, most of my smart devices hookup without any problems. I was even able to add sensors to it like an alarm system. It also works fairly well in a large area without many disconnections. Very happy so far and I hope they will reach some type of agreements in the future with Chamberlain/Liftmaster to allow my garages and gate to be connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to automated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy interface to automate various devices in the home. Have a bunch of Lutron switch for lights, all can be controlled with the hub. But no support for the Lutron sealing fans switch.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good Hub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be a standard for smartthings, there may be some cheaper alternative but this seems to be very compatible with devices. I have very few issues since installing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had this hub long but got it mainly for my emergency water shut off. Works with a lot of systems/products and super easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    great device !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a wink owner for 4 years however I change to Samsung smarting's this was the best thing I could have don!! Better support system. Work with a lot device more than Wink.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a well rounded hub look no further. The SmartThings hub plays well with almost all smarthome devices. This is a great way to lots of devices to your network without straining your WiFi bandwidth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup,running home automation in minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and connected in minutes. Started with motion detector and smart plug. Automatic on/off for light I always forgot. Added temperature humidity monitor for basement. Very easy setup and config.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love this!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it in and it just worked. Adding new devices so far have worked great. Very easy. Mine worked through a switch instead of straight to the router.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Okay but redundant with Alexa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for those devices that need an alternate hub for or if you are trying to avoid voice enabled devices

    No, I would not recommend this to a friend
  • Pros mentioned:
    Automation

    Rated 5 out of 5 stars

    Excellent hub for home automation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best and most comprehensive home automation hub that is out there, especially if you get used to the IFTTT. Huge upgrade from wink hub, which stopped working recently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace WINK hub. Was able to program all my old equipment with ease. Just need to delete the memory from the old hub the add to the new one. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good hub and easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another hub from Lowe's which went out of business. I bought this to use the devices that I bought for the other hub. The devices connected easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. Works excellent with my Smart things app on my phone. I'm not computer savvy but this was super easy to set up with the smart bulbs I had recently installed!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent Wink Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my Wink Hub when they forced users to start having to pay a subscription fee. I've been able to connect all of my lights, lock and outlets without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to set up some simple home automation with some smart light bulbs, smart switches, and motion sensors. Everything was pretty easy to get working.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Nice smart home hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have anything Samsung, this plays very nicely. Getting notifications on my tv that the laundry is done, turn on and off lights etc plus a good general UI on smartphone is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swapped over to the smartthings hardware after Iris announced their shutting down. I ordered the samsung hub, very easy to install and app is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great hub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart hub for home automation. Currently have 2 bulbs, TV, and multi sensor connected to it which were all easy to connect.

    I would recommend this to a friend