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Customer Ratings & Reviews

Model:
GP-U999SJVLGDA
SKU:
6265835
Your price for this item is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 1292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,292 reviews
  • Rated 4 out of 5 stars

    Simple setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, and cheap. Difficult to connect with some devices and redundant if device works with Google Home/Alexa/has its own app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good overall unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit controls pretty much everything that I've thrown at it as far as smart home units go. Schlage door locks, Arlo cameras, Go Control products, the Hue lighting system, and more. My only gripe is that with most of those items you may have 80% control, but it's the 20% that I really want. Things like calendar schedules for guest codes, full lighting control, and complete programmability with Arlo and Go Control. You get darn close, so I can't hate it, but hopefully a few updates and handshakes between vendors make things excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I definitely recommend Smartthings.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartthings is a great way to introduce yourself into smart home lifestyle and is very easy to use and setup. They are really affordable because you will use it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice hub works well with Samsung products. Using with hue bulbs still requires their bridge and integration with google nest isn’t working

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    No complains

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked very well so far. I like that I can make it wired or wireless. It's smaller than I thought and fits well next to my equipment. Setup was quick and very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Highly versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub connects to a wide variety of devices. Fairly user friendly migh be difficult for a non tech user. Geo fence doesn’t always work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AA+ Smart HUB

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung make a very easy to set up Hub. Newest software makes control effortless and allows easy adjustment of dimmers and fans.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Home Security setup by Samsung. Friend recommended it and glad i listened. Fast and easy to setup plus gotta love the versatility it gives you for 3rd party devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once received, it was quick and easy to set up. I connected to my Phillips Hue Light Strip and will soon be connecting with a smart lock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on wink hub for 4 years until they got flaky and it quit working most of the time. I moved to smartthings and it was fairy ready to transfer all of the smart items over. My only complaint is they don't offer as much support of the smart items I have. My cameras aren't able to be setup. I have written them to ask for then to be added but I got a generic email saying they would look into it. It seems to work mostly with samsung items. It has promise if they add more components.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Wink Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone who hasn’t yet figured out that Wink is dead, this is what you’ll want for a painless replacement. It works so much better than wink ever did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set this up with a water monitor so that if my basement floods, I'll get a notification. I am going to set up other devices as soon as I figure out the ones I want first.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when the Wink hub wanted to start charging a monthly fee and I couldn't be happier. This hub is better with no monthly rip-off.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works Well!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to run the water leaks sensors I bought. It disconnects sometimes, but reconnects quickly. Other than that, no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Smart Things Hub was so simple to set up and works great to manage my smart devices in my home. Would definitely recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my parents to be able to hook up their smart switches and plugs to their echo spots. Very easy to set up and is compatible with both Alexa and Google products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to setup. Looks great and simple. Also you have apps to control all connected devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to Connect Smart Home

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it connects my smart home items and my tv. Easy to setup and use. Connects to my other smart home devices to allow more control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Starter Hub for Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using the SmartThings App to manage hubs at (2) different locations ( one in Texas and one in Florida). They're connected to Routers operate (2) smart door locks/lighting at each location. Setup for my 1st hub was simple (wireless connection); setup at my 2nd location was hardwired. For some reason my SmartThings App will not accept (2) wireless connections. Samsung couldn't solve my connection problem (said my router the problem), (had to solve problem myself). However, we love the this Hub.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Decent hub, need better support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to set it up on my Google Pixel phone. Landed up using my iPad to set it up. Good range of compatible products.

    I would recommend this to a friend