Customer Ratings & Reviews
- Model:
- GP-U999SJVLGDA
- SKU:
- 6265835
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.
This summary was generated by AI based on customer reviews.
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 3rd gen hub to replace 2nd gen, install process greatly simplified compared to previous generation hub(s). Works seamlessly with my Zwave modules, Google Home, and Nest thermostat. I have mine connected via ethernet but also checked and it worked fine on wifi as well. One thing - make sure you get the correct version of the Smart Things app from your phone/tablet app store - the old version of Smart Things would not work for me so had to find the new version that did.
I would recommend this to a friend- Cons mentioned:Connectivity
Good for multiple types of smart home products
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this product for about a week now and the only problem I have with it is it constantly disconnects itself from the WiFi. Randomly a notification will pop up to notify the hub has been disconnected. You can’t sync it back from the SmartThings App. I can only disconnect/reconnect the power and wait for the signal to come back. It’s getting annoying.
I would recommend this to a friend - Pros mentioned:Automation
Great Automation Hub!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with automation such as my door locks but doesn't seem to want to connect with my google assistant.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback on the SmartThings Hub, Rick! You can find helpful instructions for connecting SmartThings with Google Assistant on our Support page here -- https://support.smartthings.com/hc/en-us/articles/214837343. If you have additional questions, or need assistance, please reach out to our dedicated SmartThings team at 1-866-813-2404 or [email protected]. We are happy to help! ~Samsung Brand Ambassador
- Pros mentioned:Compatibility
Works with most Iris items
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased so I could use with iris. Lowe’s discontinued iris.some of my iris items would not connect . The hub will work with a lot of other devices.
I would recommend this to a friend - Pros mentioned:Compatibility
Nice Hub
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this hub to connect smart bulbs. I am very pleased with this product. This hub does everything as described on the website.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent product to smarten up your home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy lights switches, cameras, sensors etc. So many things work well and easy. I can turn my lights on and off ser timers, see cameras etc.
I would recommend this to a friend - Pros mentioned:Ease of use
It works just like it says
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install and set up with the app. I love being able to tell when my door is opened. And it doesnt require a monthly subscription. Awesome
I would recommend this to a friend - Pros mentioned:Automation
Great Starter Home Automation Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great starter hub for anyone looking to get into home automation. Using it to run about 10 devices with no issues. I’m also looking to add more.
I would recommend this to a friend - Pros mentioned:Compatibility
Completes my smart home package
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to making my smart home well smart lol! If your looking to grow in using your Alexa to its full potential get it !
I would recommend this to a friend - Pros mentioned:Compatibility
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works with some manufactures out of the box. Some sensors still need a bridge or hub made by their manufacture.
I would recommend this to a friend - Pros mentioned:Compatibility
Works flawlessly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm able to connect all Samsung smart devices very easily, and they work without a glitch. It's also compatible with may other vendors, like GE.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I moved from Wink to Smartthings, and it's the best decision I've made for my home automation. It's much faster and easier to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Works great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung smartthings hub is great! I have multiple sensors hooked up throughout my house. Easy and painless to setup
I would recommend this to a friend - Pros mentioned:Ease of use
Very useful device to access remote equipment.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using hub to access and program sprinkler system and smart outlets for several devices in a remote rental property. Very useful and convenient!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy and Basic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Good Value, and is fairly Invisible on my wall. I was expecting a bit more range though.
I would recommend this to a friend - Pros mentioned:Performance
Easy to set up, great product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So so much better than the one I had! Wish I had known about this before my other pirchase!
I would recommend this to a friend - Pros mentioned:Setup
Easy to setup and gives peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up the hub was easy and quick. I am using it with water leak detectors and my doorbell. I can easily check the status in the app and get alerts.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome smart home hub
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched from Wink to SmartThings and is very please. It is easy to integrate my ZWAVE and other smart home devices.
I would recommend this to a friend - Pros mentioned:Performance
Great replacement for Wink Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once Wink started charging $5/month to support existing devices I switched to the SmartThings hub and couldn't be happier!
I would recommend this to a friend - Pros mentioned:Compatibility
Another hub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to control my smart home from bmw in car app. Works like any other hub I suppose.
I would recommend this to a friend