Customer Ratings & Reviews
- Model:
- GP-U999SJVLGDA
- |
- SKU:
- 6265835
Customer reviews
Rating 4.4 out of 5 stars with 1291 reviews
(1,291 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Works with most Iris items
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased so I could use with iris. Lowe’s discontinued iris.some of my iris items would not connect . The hub will work with a lot of other devices.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace our Wink when they went to a subscription model. Was easy to setup out of the box and worked with all of our devices.
I would recommend this to a friend - Pros mentioned:Automation
Rated 5 out of 5 stars
Great Starter Home Automation Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great starter hub for anyone looking to get into home automation. Using it to run about 10 devices with no issues. I’m also looking to add more.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
It works just like it says
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install and set up with the app. I love being able to tell when my door is opened. And it doesnt require a monthly subscription. Awesome
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent product to smarten up your home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy lights switches, cameras, sensors etc. So many things work well and easy. I can turn my lights on and off ser timers, see cameras etc.
I would recommend this to a friend - Pros mentioned:Compatibility
Rated 5 out of 5 stars
Nice Hub
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this hub to connect smart bulbs. I am very pleased with this product. This hub does everything as described on the website.
I would recommend this to a friend - Pros mentioned:Compatibility
Rated 5 out of 5 stars
Works flawlessly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm able to connect all Samsung smart devices very easily, and they work without a glitch. It's also compatible with may other vendors, like GE.
I would recommend this to a friend - Pros mentioned:Automation
Rated 4 out of 5 stars
Great Automation Hub!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with automation such as my door locks but doesn't seem to want to connect with my google assistant.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback on the SmartThings Hub, Rick! You can find helpful instructions for connecting SmartThings with Google Assistant on our Support page here -- https://support.smartthings.com/hc/en-us/articles/214837343. If you have additional questions, or need assistance, please reach out to our dedicated SmartThings team at 1-866-813-2404 or support@smartthings.com. We are happy to help! ~Samsung Brand Ambassador
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Good for multiple types of smart home products
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this product for about a week now and the only problem I have with it is it constantly disconnects itself from the WiFi. Randomly a notification will pop up to notify the hub has been disconnected. You can’t sync it back from the SmartThings App. I can only disconnect/reconnect the power and wait for the signal to come back. It’s getting annoying.
I would recommend this to a friend - Pros mentioned:Compatibility
Rated 5 out of 5 stars
Completes my smart home package
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to making my smart home well smart lol! If your looking to grow in using your Alexa to its full potential get it !
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very useful device to access remote equipment.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using hub to access and program sprinkler system and smart outlets for several devices in a remote rental property. Very useful and convenient!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I moved from Wink to Smartthings, and it's the best decision I've made for my home automation. It's much faster and easier to use.
I would recommend this to a friend - Pros mentioned:Compatibility
Rated 4 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works with some manufactures out of the box. Some sensors still need a bridge or hub made by their manufacture.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Easy to setup and gives peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up the hub was easy and quick. I am using it with water leak detectors and my doorbell. I can easily check the status in the app and get alerts.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung smartthings hub is great! I have multiple sensors hooked up throughout my house. Easy and painless to setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy and Basic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Good Value, and is fairly Invisible on my wall. I was expecting a bit more range though.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Smart Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this hub to start managing water sensors and other door sensors. Was very easy to setup and the web interface is simple to understand.
I would recommend this to a friend Rated 5 out of 5 stars
Makes home automation easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time home automation system user, and I've been hooked since I got this hub. I don't have experience with the previous gen models, but this V3 has not given me any issues. It connected to my WiFi easily, and has lots of abilities. I'm always looking for a new device or sensor to add to try out new tweaks to the many automations you can create. Love being able to control, and check on the status of my house while at work or out of town.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
This is the hub to buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hub works great with almost everybody's products. Easy to hook up, works great with my system and cameras and all my add on devices
I would recommend this to a friend - Pros mentioned:Automation
Rated 5 out of 5 stars
Great Automation Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product together with some yale door locks. It worked great and integrated well with my other smart home devices including my echo.
I would recommend this to a friend





