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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1291 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,291 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this hub to start managing water sensors and other door sensors. Was very easy to setup and the web interface is simple to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Hub for Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Smart Things is a great hub for most of your smart home needs. It’s reliable and Samsung constantly rolls out updates for improvements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes home automation easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time home automation system user, and I've been hooked since I got this hub. I don't have experience with the previous gen models, but this V3 has not given me any issues. It connected to my WiFi easily, and has lots of abilities. I'm always looking for a new device or sensor to add to try out new tweaks to the many automations you can create. Love being able to control, and check on the status of my house while at work or out of town.

    I would recommend this to a friend
  • Pros mentioned:
    Automation

    Rated 5 out of 5 stars

    Great Automation Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product together with some yale door locks. It worked great and integrated well with my other smart home devices including my echo.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Problem solver.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect hub if you need to connect a zigby or zwave device. Best one for the money. Works with Google home too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart home staple

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to smart home. Added addition to recently purchased home. Pairs well and easy to configure.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Must have if you want a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are plenty of smart home hubs to pick from but the Samsung smart hub is more compatible w/ more smart products then any of the other hubs.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Another hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to control my smart home from bmw in car app. Works like any other hub I suppose.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    smart things hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to setup a smart home easy to setup just need samsung electronics to go with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Hub

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart hub. I am able to connect all my smart devices with no problem. Love how user friendly the hub is.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A little confution for conecting additinoal sensors first, but nothing so complicated. Regards!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smartthings hub is a smart move

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an average user when it comes to technology. I found this easy to set up and use. This has worked very well for us so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to hook up all my z wave devices and it does as promised. I can hook everything up and set up schedules. It’s just great.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Nice upgrade for smart hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my smart hub. Used wink before and it did the slow death. This hub is great for all different smart devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is easy and had it up and going in 5 minutes. I set it up to my ring doorbell to hub and works as companion to ring app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Automation at it's simplest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, use, and bridge your products to Google home. Love it's ease of use and very small footprint keeps it out out sight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device and purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a device to tie all of your smart appliances together, this is the one to get. Works great with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for me kwikset door lock and now I can lock and check the status of my front door via Alexa. It also works with my Samsung Q7 TV

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great smart home hub. Required for smartthings.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart home solution. Using for moisture sensor and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SmartThings Hub

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this Samsung SmartThings Hub to manage and monitor some house functions ... very easy to use.

    I would recommend this to a friend
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