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Customer Ratings & Reviews

Model:
GP-U999SJVLGDA
SKU:
6265835
Your price for this item is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 1292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,292 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup and works with my Schlage lock

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and doesn't have a monthly fee associated with it! Useful f you have any z-wave devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with relatively easy set up. It was not easy to pair some products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hub for smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was simple to install and works with the items that I purchased it to work with. And it works with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great if you are looking to sync your home all electronically. Highly recommend to make everything convenient in one place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup - Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to get my Kwikset WiFi door lock to work with my home security. This was the glue to put it all together. Easy setup.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not there yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hub to set up z wave devices in my home automation plan. Initial install took over an hour due to the hub not being able to connect to my network. After a factory reset, it worked fine. Week later when I upgraded to an Eero mesh WiFi, I had to factory reset twice to resolve network issues. I still get occasional dropouts with this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and found all of my smart devices. Seems to have great range with one light switch being 150ft away and outside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Like A Charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hub and it was really easy to install. I got all my light switches connected in just a few minutes. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good wink replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since Wink asked for a monthly fee, I purchased and switched over to this hub. Very satisfied and found this app to be much faster and more responsive than Wink. The fact they don’t ask for a monthly fee is a plus. The Wink system lacked a iPad app which this has. So far, no issues and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Automation

    Rated 5 out of 5 stars

    Smart Thing Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub is the next step in my home automation project. I plan to buy additional Smart Things as they are released.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever, I love to be able to lock my door from my phone or just check it and make sure we have locked it!!!.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SmartThings hub works great and is compatible with many sensors, even other brand sensors.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to but this for a smart lock purchased. So far works great, i only use it for one thing, but expanding to more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's finally wireless!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to set up and I'm glad that is Wireless. I upgraded from generation 2 and it was pretty easy to reconfigure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cools Smart Things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup with Samsung & it connects a lot of devices easily & effortlessly. Nice purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hub. Easy to set up and use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hub! Very easy to use and user friendly. Used to replace my Wink Hub after it started having issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great way to connect smartthings products. It seems to work well with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and efficient product. I used with a door sensor and response very good

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hub because I had a few z-wave products already. Hub easily connected to all my existing devices with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works well for a starter smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for beginning a smart home with an electronic door lock and smart led light bulb.

    I would recommend this to a friend