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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1291 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,291 reviews
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace Wink. I wish I had done this in the first place.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Hub was easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hub to connect with GE smart switches, plugged hum in and switches connected. works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and user friendly. Performs great and reconnects to the Internet everytime.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quick and easy install hub!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically plug and play. Awesome set. Love all the add-one that you purchase. Great for small apartment or home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Purchased for a friend. Smartthings is the inly way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ST hub!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend buying the ST Hub, works excellent with Alexa and got all of light bulbs configured in 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Smarthing worked flawlessly. I bought it because Iris is shutting down their operation at the end of March.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So neat how technology has advanced. I can use this gpr multiple of things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an iris hub with this product. Works great. Very impressed with the ease of set up and how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after getting an S20+ and smart lights. Super easy setup and works flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Hub works as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Samsung hub works great. Was able to integrate all devices into same hub and control them via app

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Hu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly with my door lock. No more worrying about my door being left unlocked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a Smarthings hub for my front door lock. Easy to set, and use. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very simple device. The setup is easy and it operates my Schlage deadbolt with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connect to other smart apps. It drops once in a while but it work well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    goog features but nor user friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for those who know how to tinker and code. Perfect for simple automation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great and dast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy set up. No problems and easy to move off wink.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    A decent home hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the hub is decent. Having gone from a different system to this one, it took a few minutes to figure out how to disconnect the old to add to this hub, What I don't like is the app. It is not very user-friendly. Still having totally figured out how to schedule my heating and cooling. For the price, it works

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Z-Wave Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great..a must for smart home beginners pairing with devices and google home hub very easy!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    hub for home alarm system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good product. the interface is fairly simple to use and it is the base for my home alarm system..

    I would recommend this to a friend
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