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Customer Ratings & Reviews

Model:
GP-U999SJVLGDA
SKU:
6265835
Your price for this item is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 1292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,292 reviews
  • Rated 4 out of 5 stars

    Great features/price missing dual bands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hub not realizing it did not have the dual bands. I saw this a month or so ago with dual bands for same price so I thought I was getting the same item, dual bands is about $60 more plus tax I only gave one Star because it didn’t have the all the features I was looking for, but is a great product from word of mouth & reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well I love the smart thing products very easy to set up had no trouble

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to setup

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. This was easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Z-Wave Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great..a must for smart home beginners pairing with devices and google home hub very easy!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product which integrates well with various non-Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    hub for home alarm system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good product. the interface is fairly simple to use and it is the base for my home alarm system..

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub was really easy to setup. I was up and running in just a few minutes

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had more devices to add on,I would like it even better. Have lights and thermostat.going to add cameras

    I would recommend this to a friend
  • Pros mentioned:
    Automation

    Rated 5 out of 5 stars

    smartthings

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub as we continue to use Samsung Smartthings to automate our entire home

    I would recommend this to a friend
  • Pros mentioned:
    Automation

    Rated 5 out of 5 stars

    Great for smart home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think I’d be able to do automations In the way I do with this product. Excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was okay

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a few quirks but the price was great so I can't really comolain

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps all my devices talk to one another. Had no issues setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product!! It was very easy to setup and works well with our WiFi!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice working hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hub was easy to use and add items to my network. Easy to link other devices

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Vera Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Vera unit due to it not maintaining a reliable connection. Been working vewry well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Still Happy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unit...it's secure and reliable. It does all that it's suppose to do. Thank you Samsung!!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Links all my smart things

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings all smart tech items together from Ring products to LIFX lights to Alexa and more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up. Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great purchase. Easy to set up. All the apps that we set up through Alexa are very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good home automation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned and used now for over 6 months. SmartThings has a good but not great selection of companies that it works with. I love having the ability to turn on and off lights remotely and the programming is exceptional. Just be aware what works with what as every lightbulb or sensor does not work with SmartThings

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good smart hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart hub. Works great with my Samsung smartphone.

    I would recommend this to a friend