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Customer Ratings & Reviews

Model:
GP-U999SJVLGDA
SKU:
6265835
Your price for this item is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 1292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,292 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to control my z-wave smart switches and pair to mt alexa echos. Works like a champ

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great hub does everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it to to go between Alexa and some of my locks and switches works with all of them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy connection.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and plug and use . App not so much. Use with censor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart hub is so useful. I can now use my phone to control my doors and thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a hub to connect my new door lock! To date this SmartThings hub is doing the trick!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good hub for Smartthings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't connect to Smartthings network. Works great as a stand alone hub for my smart locks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub set up quickly and easily. There are MANY devices that can connect to it. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my Wink hub. It provided all the same functions and was easy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good but the app...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything Smarthings works great. The only thing that didn’t work for me was the app. It kept signing me out and I would have to sign back in. Not ideal when you have your cameras and door sensors connected to the hub. When it signs you out, you won’t get any notifications from anything you have connected to it. But the Smartthings products worked great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hub Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product & just what we needed! Easy to install & get started using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart-hub, it sure does save time turning on and off things around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent replacement for Wink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too bad, but the Wink eco-system seems to be suffering from a slow death. This SmartThings hub is a good replacement for my Wink hub (v1). It's not as easy to setup as the Wink hub. There's some confusion with just downloading the correct app. Other than that, it's been great so far with my limit usage. I think it's able to operate w/o internet access which my Wink hub (v1) can't do and Wink hub (v2) has been sold out for months.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as advertised! No issues at all. I use it to operate my door lock and I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to my home automation, helps connect limited compatibility between devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to control smart home devices very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great Smart-things Hub

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great hub for connection all IOT gear. Exactly as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this so that I could connect my Z wave door locks and it works great. It took so time in the beginning getting all my equipment connected to it but that it’s set up, I love it. I can change the door codes from my phone. It tells me specifically who locked/unlocked the door and at what time. If I forget to lock up when I leave I can control the locks from my phone anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really easy to install. It’s performance it’s as expected for a hub. Good hub!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions were simple and easy to follow. Unit does more than I thought it would

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub for a smart home. Wifi connection works well. Easy to setup and pair items.

    I would recommend this to a friend