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Customer Ratings & Reviews

Model:
GP-U999SJVLGDA
SKU:
6265835
Your price for this item is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 1292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,292 reviews
  • Rated 4 out of 5 stars

    Easy setup, difficult scene / groups programming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I converted from Wink to a new Samsung SmartThings hub. The setup took multiple evenings and some outside source research to find compatible programming brands (Commercial Electric from OSRAM lighting). The basic programming was straightforward, but setting up particular scenes or activation groups took many screen touches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is very easy to setup it's an great addition to coverting your home into a smart home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use. Easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to setup Wifi is a plus. IPhone app is easy to use and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to setup and very intuitive, will be a good add in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung - SmartThings Hub is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synced with my Samsung phone, Easy to use and allows me to monitor all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    I am pleased with this product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allowsme to connect my switches and door lock to alexa

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great divice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product I love it connect to your lock or to anything it works great

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    works as advefrtised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised, will sync with more products than other systems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. E of the best hubs to start your smart home experience.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Doesn’t work with NEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty disappointed after buying this hub with the hopes of unifying a wide variety of home automation devices only to realize it has no NEST integration. The iOS app also lacks a lot of functionality that I had grown accustomed to with my Securifi Almond+ home automation router with touch screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect Smart Home Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't a smart device in my house this hub can't control. Does both Phillips Hue and Z-Wave.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good for what it does.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for a samsung smart bulb. Good for what it does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest Samsung Things hub was great. Very easy to set up and easy to add new devices...Big Fan !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub! Easy setup. Works with smart lock. Happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Smart Things Hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one I have set up. All work fine and are way easier than the reviews state.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Connecting some of my smartlocks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects some of my auto doorlocks, fairly straightforward, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup. Was super easy to get everything we had connected and talking to each other.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ideal replacement for iris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Smarthings hub makes for an easy transition from Iris by lowes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ties all my house smart devices into one making it super easy to control using one app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup paired with two outdoor lights no problem

    I would recommend this to a friend