Customer Ratings & Reviews
- Model:
- GP-U999SJVLGDA
- SKU:
- 6265835
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Good smart home hub
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hub serves as the center of your smart home. Simple easy to use.
I would recommend this to a friend Hopefully firmware updates don't mess things up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the prior version of the hub and it works great until a mandatory firmware update was done. Now all my programming is a mess and has to be redone. Figured I'd start from scratch with the newer hub as it was on sale and I had some coupons to bring the total cost to about $40. The old one was great - until it wasn't.
I would recommend this to a friendBrand response from Samsung
Posted .We're sorry to hear of the issues you ran into with your older SmartThings Hub! If we can assist in any way in the future, please reach out to our dedicated SmartThings team at 1-866-813-2404 or [email protected]. Thank you for being a Samsung customer! ~Samsung Brand Ambassador
- Pros mentioned:Ease of use
Versatile Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and link with Alexa. Very versatile to use multiple smart home products.
I would recommend this to a friend - Pros mentioned:Compatibility
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We connected the whole house with Alexa with this unit. It can host all of our smart tech.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung smart thing Hub
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hub was very easy to use. I would definitely recommend this.
I would recommend this to a friend - Pros mentioned:Automation
Great product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I love this unit makes setting up home automation ease
I would recommend this to a friend - Pros mentioned:Ease of use
Great hub for Schlauge smart lock!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung hub was very easy to sync with my Schlauge smart locks. Thumbs up Samsung!!
I would recommend this to a friend Exceptional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SmartThings works with everything we have. We control all our smart items in our home from the app. We’ve paired the SmartThings hub with our echo and can control everything with voice command. We have a Schlage door lock, 2-nest thermostats ring doorbell, Samsung TV all controlled with echo. We have a SmartThings sensor paired with echo and Alexa will tell us when the back door is open. This is a great feature.
I would recommend this to a friend- Pros mentioned:Automation
Great piece of technology
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helped streamline my smart devices at home and set up automation all over the house.
I would recommend this to a friend - Pros mentioned:Compatibility
Must have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is needed for all Samsung smart things devices. So it’s a must own.
I would recommend this to a friend - Pros mentioned:Setup
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this item , it connected all my appliances to the WiFi . Very easy to set up
I would recommend this to a friend - Pros mentioned:Compatibility
Great with Echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We used this to control our lights. It’s great!!!
I would recommend this to a friend Great for Those Just Starting Home Automation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an affordable entry hub that works with many devices
I would recommend this to a friendSwitched from Wink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched from a Wink hub because they are probably going out of business. The ST hub doesn't natively support Lutron so I had to buy a bridge for that. Obviously my Wink Relays don't work with it. It is a little hard to set up versus the Wink. Seems to work OK once set up. But it was a learning curve.
I would recommend this to a friend- Pros mentioned:Setup
These things are a bit costly for a hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a couple of other hubs that work just fine that were a fraction of the cost, unfortunately, some devices only work with certain brands in order to monopolize the market. This was easy to set up and works well. Integration with Alexa tends to be tough and go though.
I would recommend this to a friend - Pros mentioned:Ease of use
Connected everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The smarthub system makes it easy to connect all your compatible smart home devices.
I would recommend this to a friend Very good item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item, very good price, it worked perfect.
I would recommend this to a friend- Pros mentioned:Compatibility
Great Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this so I could control my Schlage lock and it works great. I recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An easy way to be able to have everything connected without needing an IT back ground.
I would recommend this to a friend Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.moved from Wink to this, i prefer this over Wink, much faster response
I would recommend this to a friend