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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1291 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,291 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to make your home smart! Excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Smart Things Hub is a wonderful addition to our home. It can be somewhat confusing at first, which is why I gave it 4 stars. You can set a program for lights to come on and group devices that you want to control together. It works with Amazon Echo too so you can tell your devices to come on or go off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome prpduct

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to connect all smart home devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SmartThings hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my devices connected to it and very easy to setup so far good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this set up with my doors along with my Amazon Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great system and easy to use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an Iris system and it works fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice hub to connect several items together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up to connect to a Hampton Bay wink enabled ceiling fan controller. Won't mention the big box lumber yard. Since Wink is impossible to find I went with this. Someone has created a device control. It usually works but I have had issues with the fan. Everything else is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST hub around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ZWave or Zigbee Alarms, locks, whatever. This hub does it all.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    GOOD HUB FOR ALEXA DEVICES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good HUB to use for all your Amazon Alexa devices and smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hub!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm... Easy to install and manage!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better range than earlier models. Smartthings is really maturing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good hub easy to set up and works with my combination key pad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok Hub

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wink hub started charging a monthly fee so I had to switch to SmartThings. The app isn’t great, there’s huge delays in thermostat control but other than that it does what it’s supposed to. I would’ve kept Wink had they not started charging monthly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Needed for Schlage door lock to use with Amazon Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Works perfectly, ok price point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SMART HOME COMPLETE!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME ADDITION TO MY SMART HOME SETUP!! EASY SETUP!!

    I would recommend this to a friend
  • Pros mentioned:
    Automation

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works as advertised! Great for automating your house.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having all our smart home gadgets linked to one hub

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over six months and no issues. Works as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Automation

    Rated 5 out of 5 stars

    Using for home automation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home automation. Perfect with action tiles

    I would recommend this to a friend
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