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Customer Ratings & Reviews

Model:
GP-U999SJVLGDA
SKU:
6265835
Your price for this item is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 1292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,292 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having all our smart home gadgets linked to one hub

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Seems okay so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an iris hub with this. It’s mostly okay except it says it should connect to an iris smart outlet and I can’t get it to connect. Not sure who to blame for that. The outlet was connected and working without issue before.

    I would recommend this to a friend
  • Pros mentioned:
    Automation

    Rated 5 out of 5 stars

    Using for home automation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home automation. Perfect with action tiles

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as marketed. Easy instructions and setup

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great for wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers a large area of my 2 story home. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Automation

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings all my smart switches an plugs together neatly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SmartThings is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose SmartThings because of the wide support of products and the automation support. This hub reaches my entire house, no device ever loses connectivity. I have about thirty lights, a handful of motion sensors, cameras, and other miscellaneous devices connected to the hub and the hub is a champ.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for using a hub and not the price of a Phillips

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked as said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met our needs for linking our smart door lock with our phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great! Loving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Really happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    I have no Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to MX and have no time to to install the hub. Will say that the othe items like the switches work perfectly with out the hub. Don'rt understand why the blue shirts an Best Buy sold me this if the switched work with out it?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Must have hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to set up with all of your smart home gadgets

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does take a long time to learn about what it can and cannot do, but I still like it. It could use better instructions, or even just list a website with instructions telling how to do things with it, or even what it is compatible with, and what it isn’t compatible with

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for home automation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works fantastic I recommend it to anybody

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good, but connection bug.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly disconnects and reconnects, but it doesn’t do so when I need it, nor is it for more than a few seconds. Just kinda annoying to have it constantly log the connection issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home Automation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to get set up and control from anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Easy to add devices and create automatons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would definitely recommend this to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and to configure lighting,sensors...ect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hub works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed the hub relatively easily. We have a G level router and seems to be working fine. We only have a smart things temperature sensor on it so far. I thought the Arlo video cam would show up when I access the hub. Not a big deal because Arlo shows up through its app.

    I would recommend this to a friend