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Customer Ratings & Reviews

Model:
GP-U999SJVLGDA
SKU:
6265835
Your price for this item is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 1292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,292 reviews
  • Rated 4 out of 5 stars

    SmartThings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did have trouble setting up my door lock system. If you have too many ZWave products too close to each other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little hub

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence with all the options of zeewave hubs out there. This one works nicely and the app is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use... Works great...would recommend for anyone wanting a home control device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Integrate SmartThings components together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub is the minimum required component of the system, making it possible for all the sensors to communicate with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's works with many device and system is a ease. If looking to setup home automation, this pairs well with amazon echo and google home devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far it works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received this today and have hooked up several devices to it. Seems like a pretty awesome interface for home automation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second smartthings hub, needed 2 to cover more space. I can see both of them in the same app so you would never know you 2 hubs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get for smart homes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd one for me. Like that the current generation can connect via wifi. Can be placed anywhere. The previous generation was ethernet only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to start making our home a "smart" home. We have added smart switches and outlets and a home security system to it so far. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and control devices. Only issue is the automation (lights on/off) is a bit buried in menus and should be more readily accessible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great new technology but not all accessories work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea, a little hard to connect some of the accessories/ add ons but that may be more the fault of the accessories

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good product but not the missing link in my case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well just won’t connect way needed to work with xfinity home

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're sorry to hear that the SmartThings Hub was not compatible with the devices you wished to connect, DomR! Our team is continually working to expand our SmartThings partnerships. You can verify which devices are compatible here -- https://www.smartthings.com/products. SmartThings can also be used with IFTTT. If we can assist in any way, please contact our SmartThings team directly at 1-866-813-2404 or [email protected]. Thank you! ~Samsung Brand Ambassador Samsung

  • Rated 5 out of 5 stars

    Dump Wink & get this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Wink Hub. All my bulbs connect easily. Has yet to go offline unlike weekly with wink & no subscription required.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning all the features. Use it at a rental house to control ac, security and door entry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product... wish there was more surveillance cameras that would work with the Samsung Hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was purchased to connect to smart switches and blinds. The setup process was extremely easy and tireless... Great item for making home smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to j stall. Combines multiple smart things into one place. App could use some more user friendly features but overall not difficukt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything as advertised, great product Haven’t fully utilized all the features as yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably a great smart hub but I was hoping to attach all of my smart devices to it, but to no avail.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paired with everything so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home automation hub with zigbee and zwave built-in. Smart phone app is user friendly and manages devices easily.

    I would recommend this to a friend