Customer Ratings & Reviews
- Model:
- GP-U999SJVLGDA
- SKU:
- 6265835
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.
This summary was generated by AI based on customer reviews.
Nice but a few issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this solely for motion detectors in my house. It took several attempts to pair with the hub but does seem to work fine.
I would recommend this to a friendMust have for SmartThings accesories
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a needed component for smart products. On the cheaper side and works just fine.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on the SmartThings Hub! If you ever have questions, or need assistance, please reach out to our dedicated SmartThings team at 1-866-813-2404 or [email protected]. You can also find helpful resources on our Support page at support.smartthings.com. Thank you for being a Samsung customer! ~Samsung Brand Ambassador
Solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second smartthings hub, needed 2 to cover more space. I can see both of them in the same app so you would never know you 2 hubs
I would recommend this to a friendSmartThings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did have trouble setting up my door lock system. If you have too many ZWave products too close to each other.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy to Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use... Works great...would recommend for anyone wanting a home control device
I would recommend this to a friend Integrate SmartThings components together
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hub is the minimum required component of the system, making it possible for all the sensors to communicate with the system.
I would recommend this to a friendSo far it works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just received this today and have hooked up several devices to it. Seems like a pretty awesome interface for home automation.
I would recommend this to a friendGreat Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to start making our home a "smart" home. We have added smart switches and outlets and a home security system to it so far. Love it!
I would recommend this to a friendVery easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and control devices. Only issue is the automation (lights on/off) is a bit buried in menus and should be more readily accessible.
I would recommend this to a friendGet for smart homes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd one for me. Like that the current generation can connect via wifi. Can be placed anywhere. The previous generation was ethernet only.
I would recommend this to a friendDump Wink & get this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my Wink Hub. All my bulbs connect easily. Has yet to go offline unlike weekly with wink & no subscription required.
I would recommend this to a friendEasy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was purchased to connect to smart switches and blinds. The setup process was extremely easy and tireless... Great item for making home smart
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to j stall. Combines multiple smart things into one place. App could use some more user friendly features but overall not difficukt
I would recommend this to a friendGreat new technology but not all accessories work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea, a little hard to connect some of the accessories/ add ons but that may be more the fault of the accessories
I would recommend this to a friendGreat Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked like advertised. Had to get a new system because IRIS shut down and lucky for me I was able to get most if my IRIS devices to work for me.
I would recommend this to a friendPulls it all together
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great to get all my smart home devices working together. I also have Samsung phones and Galaxy watch, it works great with the Smart things app
I would recommend this to a friendBetter than the v2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This version has wifi built in, that allowed me to place it in a more central location compared to my v2 which had to be close to a ethernet port.
I would recommend this to a friend- Cons mentioned:Connectivity
Good product but not the missing link in my case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well just won’t connect way needed to work with xfinity home
I would recommend this to a friendBrand response from Samsung
Posted .We're sorry to hear that the SmartThings Hub was not compatible with the devices you wished to connect, DomR! Our team is continually working to expand our SmartThings partnerships. You can verify which devices are compatible here -- https://www.smartthings.com/products. SmartThings can also be used with IFTTT. If we can assist in any way, please contact our SmartThings team directly at 1-866-813-2404 or [email protected]. Thank you! ~Samsung Brand Ambassador
BEST HUB ON THE MARKET
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you use Alexa and want to integrate multiple brands and products, this is the best way to integrate everything into one app!
I would recommend this to a friendReplaced v1 this has much better connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used version 1 for several years. It kept dropping sensors. The new hub has kept all the sensors connected. Would reccomend.
No, I would not recommend this to a friend
