Customer Ratings & Reviews
- Model:
- GP-U999SJVLGDA
- |
- SKU:
- 6265835
Customer reviews
Rating 4.4 out of 5 stars with 1291 reviews
(1,291 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Paired with everything so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Home automation hub with zigbee and zwave built-in. Smart phone app is user friendly and manages devices easily.
I would recommend this to a friendRated 4 out of 5 stars
Not what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably a great smart hub but I was hoping to attach all of my smart devices to it, but to no avail.
I would recommend this to a friendRated 4 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product... wish there was more surveillance cameras that would work with the Samsung Hub.
I would recommend this to a friendRated 4 out of 5 stars
Easy set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set-up is easy. Now it's time to add more than 2 devices to the smart home. This is working well so far.
I would recommend this to a friendRated 4 out of 5 stars
Great hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great addition to my home. Connecting almost all of my devices. Not compatible with all smart devices.
I would recommend this to a friendRated 4 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Learning all the features. Use it at a rental house to control ac, security and door entry.
I would recommend this to a friendRated 5 out of 5 stars
A good hub for internet devices.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this to connect smoke detectors. The app is customizable and provides updates. Was not difficult to install the devices.
I would recommend this to a friendRated 4 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything as advertised, great product Haven’t fully utilized all the features as yet
I would recommend this to a friendRated 4 out of 5 stars
Set up was easy, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review....it has been impossible to get my IRIS devices to sync. Hope to get some new devices that will work better.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback. Currently most Iris sensors will work with the SmartThings Hub and we are working to expand that number by the time Iris expires at the end of the month. You can find the complete list of over 300 compatible devices on our website here -- https://www.smartthings.com/products
In the meantime, if you are still experiencing issues with connecting your devices, please contact our team of SmartThings experts at 1-866-813-2404 or by email via support@connecthome.zendesk.com. We look forward to hearing from you and thank you for choosing SmartThings! ~Samsung Brand Ambassador
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have several sensors and switches on this hub and it works great. I have had no connection issues and have a fairly long one-story house.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well controlling things that google can’t and it connects to google , so those things now work with google
I would recommend this to a friendRated 5 out of 5 stars
Best Connect Hub...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a smart lock and connected with the smart things hub and it works great. You can set schedules and routines
No, I would not recommend this to a friendRated 5 out of 5 stars
Great wink replacement
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply interface no monthly fee. I got one because my old wink hub was going to force me to pay a subscription fee.
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Wonderful, i used and like. It is my new toy. I recommend this article because I love technology and it makes my life much easier.
I would recommend this to a friendRated 5 out of 5 stars
2nd one I've owned
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like them very much, work well and integrate with all my IoT devices. Mobile app needs to settle down a little though.
I would recommend this to a friendRated 4 out of 5 stars
Good Hub but does not work with my smart lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Hub but does not work with my smart lock. Good Hub but does not work with my smart lock
I would recommend this to a friendRated 5 out of 5 stars
Serviceable Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hub provides the needed communication to basically Samsung products. Hope in the future communication will be expanded beyond Z Wave.
I would recommend this to a friendRated 5 out of 5 stars
Works like it's advertised
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the defunct wink hub 2. Works well. Not too complex to setup. Great design and small in size.
I would recommend this to a friendRated 5 out of 5 stars
Unavailable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sad it's not available anymore! I use two of these and wish replacements we're easily available.
I would recommend this to a friendRated 4 out of 5 stars
Hub
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hub is good but don’t have any range as things that are more then 200 feet away drop off line
No, I would not recommend this to a friend





