Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
GP-U999SJVLGDA
SKU:
6265835
Your price for this item is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 1292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,292 reviews
  • Rated 5 out of 5 stars

    works perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a hub I could use as a central pathway for multiple smart devices and this fit the bill perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my existing smart home hub. And this bybfar was the easiest and the app is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then Wink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App layout is far better on Smartthings App compared to Wink. Like the capability of seeing devices in different rooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung household

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick and easy install. Connecting product was pretty easy too. Even connected my TV and Washer and Dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition for any smart home.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the SmarThings Hub to add all my Smart devices and be able to control over an iPad with application SharpTools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Wonderful, i used and like. It is my new toy. I recommend this article because I love technology and it makes my life much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hub going all online. May become obsolete .....should have a local option as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t purchase for me but i know by the persone who purchase that us good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviceable Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub provides the needed communication to basically Samsung products. Hope in the future communication will be expanded beyond Z Wave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy connecting to frig.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects with no issues. My family like this item. Likes how it controls other items and status!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to be connecting well to this hub. Will have to see long term.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    awesom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup and use for first time hub owners. 3/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, easy to set up and use

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, still working and doing all the SmartThings I need it to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a couple years then it crapped out. But still worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This central hub is very convenient for connecting all my smart devices, and the form factor is very nice, like the Amazon echo dot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Great...!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it is meant for. It plays well with Hue lights, Ring doorbell, wish it would interface with Blink though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need with smart fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was needed with our smart fridge to link cameras and other smart devices with it! Appliance sales please tell future customers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it in my home and bought another one for my mother in law house, it is very helpful and I do recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Defective product and months of suppport.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Smartthings Hub with several Smartthings brand devices as I assumed that it would easier to connect those devices together. From the day I started setting this up it did not work. As a tech savvy guy, I did my googling and found several helpful tips which I tried with no success. After that I contacted support who gave me the same tips I had already tried. I worked with support for 2 months. Multiple emails and phone calls with days not hearing back from them. Each time I got passed on to another support person, I would have to try the basic trouble shooting again. All the support time pushed me outside of my return window and now I'm stuck with a defective product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Smart Hub

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy To set up not much more you can say about it.

    I would recommend this to a friend