Customer Ratings & Reviews

Easy to use and the network it creates with my devices is much more solid than any of the other hubs I've tried.

This hub is working great for me. I have 2 door sensors and a leak sensor paired to it currently. I’ve also linked it to my Alexa.

SmartThings works great, but sometimes it does lag and disconnect

Great addition to organize and simplify all my smart home products and accessories from a variety of different brands.

Hands down best smart hub to get. Replaced a Lowes Iris hub with this SmartThings Hub. Extremely stable. Never have disconnects.

This hub was instrumental in integrating all of my smart home devices. Would definitely recommend to anyone setting up a smart home.

Had to replace as Lowe's retired the Iris support. Works with most of my old z-wave components.

So far so good. Easy to set up and use. Just purchased about a month ago.

Not a bad device. Not a huge learning curve on set up when adding devices but u must be patient.

I love that I can control all of my smart devices from this hub! Wasn't sure if I wanted or needed a home hub, but I'm glad I did!

It was easy to pair the hub with a Netgear router. All the sensors paired without any issues. The signal strength is good.

Great piece to have with our smart home. Allows us to control many aspects including locking our front door.

We bought this to allow us to monitor our leak detectors. Very good investment when we caught leaks before they became huge issues.

I purchased this device to connect all my smart devices in my home including my door lock it functions properly

I did not use device. Nature of z-wave devices prevented me from connecting them to multiple Hubs.

Used this to control a ZWave Schlage Connect, the lock would constantly be asleep & the hub’s app would alert me constantly. I use the hub now to control WiFi garage doors & a Samsung tv. Works much better for WiFi devices. Glad ZWave is ended!?!

The Smart Things Hub is a Smart item to have to enhance your Smart Home!

This hub is a good tool to turn your ordinary home into a smart home. You can control lights, locks, garage door, and many more.

Love samsung! Wish they'd work with nest and some other things without having to use workarounds. As always great samsung quality

I purchased the product and connected it with 16 smart things multi purpose monitors, arlo pro 2 cameras, ring door bell, a siren etc. After two weeks, the smart home monitor setting, which allows you to toggle on and off the ability to use the set up as an alarm, stopped working. When you try and use it, it displays an internal server error. Samsung support has not been able to fix problem and respond with useless comments before closinf support cases. In addition to this, the product is 10 days past the best buy return period. I wanted time with support and now I am stuck with this garbage. I am very unhappy with the product and experience as a customer. Best buy should not carry this product. Please do not buy!!