Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
GP-U999SJVLGDA
SKU:
6265835
Your price for this item is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 1292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,292 reviews
  • Rated 5 out of 5 stars

    Intelligent Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for erratic schedule, so on point and intelligently keeps my light and appliances up and running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality hub.. Having issue for the first time setting up. But issue already resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what i need it to do connect to my devices. Plus comes with more features like make scenes. Love it i recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best for you home

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you want a smart hous2 , this is what you need . With other tools samsung give you want you looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Hub

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should hooked up my front door lock to it so now can unlock and lock door automatically or thru Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hub to Connect Decices

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second hub. I have one for each of my homes to manage My locks, lights and security remotely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Commands not working well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased hub to replace Iris hub. Works very similar except can not get a command to turn a smart bulb correct. It is programmed to turn on with a monitor sensor and or a door contact sensor night time only. Problem is light turns on during the day also. Called Samsung for help 3 times and still can not get the command to work right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do. Haven't really dwelled too far into its full capabilities.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok - cumbersome setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Samsung SmartThings Hub to use with GE motion sensors. Be aware of possible difficulties with the install. My husband is computer and network savvy - and he stated that the setup was cumbersome. However, it does work as advertised. So in short, it works but not a great experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    need to make smart things smart

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought water sensors and after getting home realized they don't work without this hub, so back to store to get hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I wanted to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift from Samsung, always wanted to buy one to turn on and off lights when I’m not home. Thank You Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SmartThings Hub

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub works great…i replaced my wink 2 with this one and have had no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Things Hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working with getting use to it but overall I am happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SmartThings hub

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The key to you SmartThings smart home allows you to connect other SmartThings to your smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hub.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Used with a set of six water leak sensors and it has worked perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple to connect and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App did all the work. Device works as advertised. Simple and easy to sync all devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Organized my devices perfectly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several smart devices in my home and the SmartThings hub has worked perfectly to organize them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for all the Z wave, IFTTT platforms including WiFi devices. I bought this to communicate with Konnected system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for me everything in House Bluetooth to one thing total control over all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SmartThings Hub is great! I connected my doors and garage opener to it and it works fantastic! Highly recommended!!!

    I would recommend this to a friend