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Customer Ratings & Reviews

Model:
GP-U999SJVLGDA
SKU:
6265835
Your price for this item is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 1292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,292 reviews
  • Rated 5 out of 5 stars

    Best Smart home hub around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, I recommend it to people that are getting started with a smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart hub

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for tying in all smart devices, such as wall sockets and door locks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart hub

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot if research and this is one if the best hubs that will let you connect anything to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from the original hub. Little more sleeker look than the original

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still work. It is better than i expected. Can not complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hub is the main component of everything the sensors for the doors are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took almost 2 weeks to receive because of Covid19.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are upgrading from the original Kickstarter SmartThings Hub and this new hub is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a hub to put in my house to control switches. This hub does exactly what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download the app, enter your internet settings, and you're ready to start adding smart home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sensor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Multipurpose Sensor - White Very good prodct.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a smartthings outlet and loved it so we got a water sensor and didnt realize you needed the smartthings hub for the water sensor so we purchased it and decided to take the water sensor back before setting it up so we returned the hub with out setting it up as well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We apologize for any confusion! While the SmartThings Smart Plug can be used without the SmartThings Hub, the SmartThings Water Leak Sensor does require the Hub. The SmartThings Hub works with a wide variety of smart devices, from many different manufacturers. You can see which devices are compatible with the SmartThings Hub here -- https://www.smartthings.com/products. If we can assist in any way, our SmartThings team can be reached at 1-866-813-2404 or [email protected]. Thank you! ~Samsung Brand Ambassador Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is a great way to link and control all of your smart home devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smartthings. It controls all my lights and thermostats. It works great. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly as I planned on. Made integrating my smart home with my Samsung TV very easy to do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    outdated

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent smart home hub, but there are better options out there, and i have replaced it with a Hubitat and would not look back, i also could not recommend this as samsung has sold off the smartthings line of home automation to Aeotec

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart hub for all my smart devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub for my smart home gadgets. I wasn’t sure which hub I needed but this one is working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit connected to the internet router quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great hub. Very smart and worthwhile. Buy one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wink Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the Wink Hub with this. Smooth transition.

    I would recommend this to a friend