Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
GP-U999SJVLGDA
SKU:
6265835
Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1291 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,291 reviews
  • Rated 4 out of 5 stars

    Easy to set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit connected to the internet router quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart hub

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is supposed to so no complaints. Had my son install it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you’re a high tech hub, this is for you. This is a great product that I can recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sensor

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Multipurpose Sensor - White Very good prodct.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work w/ cable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is buggy but the device itself is solid. Got troubles to connect to Internet via wireless but things got solved if connected by wire. Take forever to update the software in the beginning of the installation. However, this is only up-to-date choice for SmartThing Hub now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung hub

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg this is amazing I have all my lights and smart devices connected !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wink Replacement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the Wink Hub with this. Smooth transition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    need this for everything

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything in my house is smart so yes i needed this hub it really help with signals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xmas gift for family member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased as a xmas gift for family members who is very IT savvy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't officially set it up yet but I've heard good things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised. nice to combine most all devices into one layout. Very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what I expected to do, so I was fully satisfied with the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great hub. Very smart and worthwhile. Buy one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced my previous hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the new app with the new hub, no issues except had to setup some existing devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    outdated

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent smart home hub, but there are better options out there, and i have replaced it with a Hubitat and would not look back, i also could not recommend this as samsung has sold off the smartthings line of home automation to Aeotec

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just not compatible with what I needed it for .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart things

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung Product to have. You will need it to operate any smart things device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home hub

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung home hubs they are great for all your smart product needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to set up notification for open door. Works great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Use this to connect your smart devices

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and connected all my smart devices

    I would recommend this to a friend