Customer Ratings & Reviews
- Model:
- GP-U999SJVLGDA
- SKU:
- 6265835
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.
This summary was generated by AI based on customer reviews.
Better than wink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this since which started a monthly fee. Should've switched long ago!
I would recommend this to a friendIt work just as advertised
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great buy for us. Just what we needed to watch over the building.
I would recommend this to a friendreplaced my previous hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the new app with the new hub, no issues except had to setup some existing devices.
I would recommend this to a friendIt’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t always pair correctly. Does the job most of the time
I would recommend this to a friendSamsung smart things
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Samsung Product to have. You will need it to operate any smart things device
I would recommend this to a friendSamsung Smart Things Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to use with our Schlage smart door locks. Works as intended.
I would recommend this to a friendBest smart hub out there
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the samsung smart hub. It can connect to so many devices.
I would recommend this to a friendVery good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good replacement for wink hub. Easy to use as well.
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to replace a Wink hub, Wink is on their way out of business.
I would recommend this to a friendA must have for any smart home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid item, great buy. A must have for your smart home, can't go wrong.
I would recommend this to a friendHub poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to set up my smoke alarms on the hub. Followed the instructions, but had no success. However, got hold of customer service and he walked me through a different process when we tried the same instruction and it failed. The new process worked,
I would recommend this to a friendBrand response from Samsung
Posted .We apologize for the difficulties you encountered during the setup process, iceman, but are glad to hear everything is now set up and working! Our team is continually working to improve our SmartThings customer experience, and your feedback is vital to that process. If we can assist further, please let us know. Our dedicated SmartThings team can be reached at 1-866-813-2404 or [email protected]. Thank you for being a Samsung customer! ~Samsung Brand Ambassador
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected to my Wi-Fi right away, no issues to this point.
I would recommend this to a friendGreat home hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with so many devices! It integrates with everything else I have, love it
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung hub makes connecting multiple products easy.
I would recommend this to a friendBest smart hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this hub, I already own one 2nd generation and this one is even better.
I would recommend this to a friendHub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is better than the last one. Better interface with my smarthome items. Must have!
I would recommend this to a friendGreat for your home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product does well if you have many smart home items. Combine everything all in one place.
I would recommend this to a friendReally Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really good hub, however don't work with my sansaung account form South America
I would recommend this to a friendSpeaker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, works fine. No problems, will purchase in the future
I would recommend this to a friendGreat product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Seems to be an excellent engineered product.
I would recommend this to a friend