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Customer Ratings & Reviews

Model:
GP-U999SJVLGDA
SKU:
6265835
Your price for this item is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 1292 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,292 reviews
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub is awesome! I can control multiple appliances with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for controlling the lights and everything else with google

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Prob a Nice Hub. Having Probs w/ Switch fr: V2-V3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own the SmartThings V2 Hub, so I’d hoped it would be a simple switch over to the V3 hub. I couldn’t be more wrong! It’s been a nightmare getting it switched over. I suppose it’s a good hub & prob easy to use if you’re starting from scratch but I’ve had nothing but problems since I’ve owned it. Luckily, I’ve kept the V2 device to where when I got frustrated all I had to do was plug it in! I’d still recommend it to a friend because I love the SmartThings system!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review and thanks for being a loyal Samsung customer. I'm sorry you are having difficulties upgrading and migrating your devices from the v2 to v3 Hub. We are currently working on a migration tool to make switch over seamless. However at this time, a user will need to disconnect and re-configure all of the individual sensors and devices. Also, please make sure you are now using the newest Samsung SmartThings App (the logo is a large circle surrounded by 5 smaller circles). We want to make the upgrade as painless as possible, so if you would like assistance, please reach out to our dedicated SmartThings team at 1-866-813-2404 or by email via [email protected]. ~Samsung Brand Ambassador Samsung

  • Rated 5 out of 5 stars

    Great hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub! I have had no problems with this connecting to my smart home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good alternate for hubs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good alternate hub with z wave ,that works with alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An improvement over the last version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Mitch better than the last version. Easy to configure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value hub to ramp up your smart home efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase after researching the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    free item during promotion, as expected of a smart home device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have if your making your home a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, connects everything very easy and haven’t had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smooth switch over from Iris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem with most of it when I did I called Co Service for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used SmartThings Hub set up security system no more monthly bills love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been using SmartThings since version 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The version 3 gains convenience by not requiring a hard wired connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls everything couldn’t be happier with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great product I am definitely recommend it for home improve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung hub is able to use different devices to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will allow you to control multiple devices without any trouble at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First experience with SmartThings. Easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart hub for smart color changing lights works with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little hub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows for me to link my smart lock with my phone and voice command

    I would recommend this to a friend