Customer Ratings & Reviews
- Model:
- GP-U999SJVLGDA
- |
- SKU:
- 6265835
Customer reviews
Rating 4.4 out of 5 stars with 1292 reviews
(1,292 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the SmartThings Hub for its ease of use, compatibility with various devices, and simple setup. Many appreciate its automation capabilities, performance, reasonable price, and wide range. However, some customers have reported connectivity issues and express a desire for improvements to the app.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hub is awesome! I can control multiple appliances with it!
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for controlling the lights and everything else with google
I would recommend this to a friendRated 2 out of 5 stars
Prob a Nice Hub. Having Probs w/ Switch fr: V2-V3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already own the SmartThings V2 Hub, so I’d hoped it would be a simple switch over to the V3 hub. I couldn’t be more wrong! It’s been a nightmare getting it switched over. I suppose it’s a good hub & prob easy to use if you’re starting from scratch but I’ve had nothing but problems since I’ve owned it. Luckily, I’ve kept the V2 device to where when I got frustrated all I had to do was plug it in! I’d still recommend it to a friend because I love the SmartThings system!
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review and thanks for being a loyal Samsung customer. I'm sorry you are having difficulties upgrading and migrating your devices from the v2 to v3 Hub. We are currently working on a migration tool to make switch over seamless. However at this time, a user will need to disconnect and re-configure all of the individual sensors and devices. Also, please make sure you are now using the newest Samsung SmartThings App (the logo is a large circle surrounded by 5 smaller circles). We want to make the upgrade as painless as possible, so if you would like assistance, please reach out to our dedicated SmartThings team at 1-866-813-2404 or by email via [email protected]. ~Samsung Brand Ambassador
Rated 5 out of 5 stars
Great hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hub! I have had no problems with this connecting to my smart home
I would recommend this to a friendRated 5 out of 5 stars
good alternate for hubs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good alternate hub with z wave ,that works with alexa
I would recommend this to a friendRated 5 out of 5 stars
An improvement over the last version
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Mitch better than the last version. Easy to configure
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value hub to ramp up your smart home efforts.
I would recommend this to a friendRated 5 out of 5 stars
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my purchase after researching the product.
I would recommend this to a friendRated 5 out of 5 stars
as expected
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.free item during promotion, as expected of a smart home device.
I would recommend this to a friendRated 5 out of 5 stars
Must have if your making your home a smart home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, connects everything very easy and haven’t had any issues
I would recommend this to a friendRated 5 out of 5 stars
Good smooth switch over from Iris
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had no problem with most of it when I did I called Co Service for help
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used SmartThings Hub set up security system no more monthly bills love it
I would recommend this to a friendRated 5 out of 5 stars
Been using SmartThings since version 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The version 3 gains convenience by not requiring a hard wired connection.
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controls everything couldn’t be happier with this product
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great product I am definitely recommend it for home improve
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung hub is able to use different devices to use
I would recommend this to a friendRated 5 out of 5 stars
Awsome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This will allow you to control multiple devices without any trouble at all
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First experience with SmartThings. Easy to setup and use.
I would recommend this to a friendRated 5 out of 5 stars
Works perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart hub for smart color changing lights works with Alexa.
I would recommend this to a friendRated 5 out of 5 stars
Great little hub
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allows for me to link my smart lock with my phone and voice command
I would recommend this to a friend





