Customer Ratings & Reviews
- Model:
- GP-U999COVLBDA
- SKU:
- 6333397
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers are enthusiastic about the SmartThings Indoor 1080p Wi-Fi Wireless Security Camera's excellent camera quality, ease of use, and effective motion detection. Many appreciate the night vision capabilities and find the price reasonable for the features offered. However, some users experienced connectivity issues and expressed concerns about the cloud storage options, particularly the lack of local storage. A few also noted that the camera can get warm and that the app could be improved.
This summary was generated by AI based on customer reviews.
I love this camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this cam to be able to look in on my parrot when I'm at work but it's also great to be able to see my apartment when I'm out of town. Great picture clarity when compared to my older Smart cam.
I would recommend this to a friendIt comes in a pretty box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No success pairing it with my Iphone. First 4 responses from Samsung support were to reset the camera. How can I return this usless $89 item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We apologize for the issues you are experiencing during the setup process, Chris! We would love the opportunity to assist you in getting your Cam set up with the SmartThings App on your iPhone. Please verify that you are using the new SmartThings App, which has an icon of a circle surrounded by five smaller circles. You can find detailed setup instructions on our Support page here --https://support.smartthings.com/hc/en-us/articles/360029965211. If this doesn't help, please reach out to our SmartThings team directly at [email protected]. Thank you! ~Samsung Brand Ambassador
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this and out of the box it won't work. You should expect Samsung products to be broken out of box. I called there support and got passed back and forth because smart things is it's own part of Samsung, which means you get to argue with more support reps!! Just get the Google Nest, if you need convincing call Samsung and even they won't recognize this product "oh your camera isn't working " yeah... let me try removing the batteries and flash card that doesn't exist.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We apologize for the issues you are experiencing with your SmartThings Cam, Adric! Please reach out directly to our SmartThings team at [email protected] for assistance. If you prefer to contact us via phone, we can be reached at 1-866-813-2404. We look forward to hearing from you! ~Samsung Brand Ambassador
Unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two units, which both have the same problem -- they power off after only a few minutes of use, making them useless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I sincerely apologize for the issues you are experiencing with your SmartThings Cam devices. We would appreciate the opportunity to assist you in resolving this matter. Please contact our dedicated SmartThings team at 1-866-813-2404 so we can gather more information and aid in troubleshooting. Thank you for being a Samsung customer! ~ Samsung Brand Ambassador