Customer Ratings & Reviews
- Model:
- GP-U999COVLBDA
- |
- SKU:
- 6333397
Customer reviews
Rating 3.8 out of 5 stars with 224 reviews
(224 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are enthusiastic about the SmartThings Indoor 1080p Wi-Fi Wireless Security Camera's excellent camera quality, ease of use, and effective motion detection. Many appreciate the night vision capabilities and find the price reasonable for the features offered. However, some users experienced connectivity issues and expressed concerns about the cloud storage options, particularly the lack of local storage. A few also noted that the camera can get warm and that the app could be improved.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Its ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality is glitchy and slow blurry not sure i would recommend this to anyone
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're sorry to hear that the SmartThings Camera is not meeting expectations, Big13Pezzy! When a device is not performing the way it should, a reset can often fix the issue. If you haven't already attempted a reset for your device, you can find the steps to do so on our Support page here -- https://support.smartthings.com/hc/en-us/articles/360029965211-Set-up-and-connect-the-SmartThings-Cam. If a reset does not help, or if you have other questions, please contact our dedicated SmartThings team directly at 1-866-813-2404 or [email protected]. We would be happy to help! ~Samsung Brand Ambassador
Rated 5 out of 5 stars
Simple
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to put up although it doesn't record everything in color. Its a bit cheaper than many other options but it serves the purpose
I would recommend this to a friendRated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2.4G network. 5G doesn’t work. But picture quality not bad
I would recommend this to a friendRated 3 out of 5 stars
Great camera for beginners!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes a lot. Sometimes it won't record previous footage
I would recommend this to a friendRated 1 out of 5 stars
Failed to register with SmartThings app.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a long time SmartThings user with more than 30 connected SmartThings devices in my home. Saw this camera at a great discounted price and thought it will be a good secondary camera. Unfortunately I was unable to register this camera to my SmartThings account. The network configuration part wasn't an issue. The camera was able to connect to my home network. It was SmartThings app timeout at 99% registration progress on both Android and iOS devices prevented this device to be functional. Contacted SmartThings support, but they couldn't resolve the issue. There are other people faced the same problem with registration. I ended up returning this useless camera. The first SmartThings device I couldn't configure.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good for beginner.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect back to video, and phone easy. Good
I would recommend this to a friendRated 1 out of 5 stars
Requires too much maintenance and fails to record
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera has a great wide angle; but too often than not the camera feature will randomly stop recording. I hate this camera!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We apologize for the issues you have been experiencing with your SmartThings Camera! This is definitely not the experience we want our customers to have. When a device is not working properly, we recommend resetting the device to see if that helps. If you haven't already attempted a reset, you can find the steps to reset and reconnect your SmartThings Camera on our Support page here -- https://support.smartthings.com/hc/en-us/articles/360029965211-Set-up-and-connect-the-SmartThings-Cam. If a reset does not help, or if you have additional questions, please contact our dedicated SmartThings team directly at 1-866-813-2404 or [email protected]. We would love the opportunity to assist you with your device! ~Samsung Brand Ambassador
Rated 3 out of 5 stars
A standard security
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good night vision. Otherwise good camera. Does the job
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback on the SmartThings Cam! We are always working to improve our products and their capabilities, and your feedback helps us to do so. If you ever have questions, or need assistance, our dedicated SmartThings team is available at 1-866-813-2404 or [email protected]. Thank you for being a Samsung customer! ~Samsung Brand Ambassador
Rated 5 out of 5 stars
Home cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is so awesome and very useful. My family appreciate it.I can recommend to people.
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. I love it and to set it up its a piece of cake. Definitely recommend
I would recommend this to a friendRated 2 out of 5 stars
not as good as the original smartthings cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first, wifi sensitivity is considerably less than original smartthings cam. second, the recording time (5 sec.) is too short. unless i want to pay a monthly service. original smartthings cam recorded for 10 sec. without a monthly service charge.
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung smart things camera
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is great, the picture is very clear even when its dark. audio is great also.
I would recommend this to a friendRated 5 out of 5 stars
Big brother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a camera to keep an eye on my 82 year old mother.. it was easy to setup and works great.
I would recommend this to a friendRated 5 out of 5 stars
Great in the absence of a standard system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I can not get a security system installed presently, this works great as a replacement.
I would recommend this to a friendRated 5 out of 5 stars
Camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good fit to Samsung Smartthings eco system
I would recommend this to a friendRated 5 out of 5 stars
customer service very knowledgeable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really appreciate being educated on every item I purchase.
I would recommend this to a friendRated 5 out of 5 stars
Nice view solid features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice desecrate camera. Records "clips" when it detects motion. Premium payment options as well.
I would recommend this to a friendRated 5 out of 5 stars
No complaints
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift, haven’t heard any complaints only good things.
I would recommend this to a friend- Pros mentioned:Camera qualityCons mentioned:Cloud storage
Rated 4 out of 5 stars
Only needs local storage to be a great camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disclaimer - I received this product in exchange for my fair and unbiased opinion. Samsung smart things camera as many things - a high-quality security camera with terrific day and night vision, good looking, flexible in terms of installation options, and packed with features that you would spend far more to get on a wireless security camera. Image quality is off the charts. While it may only be a 1080P camera, it features HDR video. This allows for more details in both bright and dim settings. It also asked for richer color quality. Audio recording it is also good. Two-way conversations are clear. Mounting is either done by setting the camera on a shelf inconspicuously, or using the included screws to mount it to a wall. The standard of hours for flexible placement of the camera head. Keep in mind, this is an indoor only camera. The fatal flaw for me, and for many people, it’s the lack of vocal recording. Most security cameras in this price range feature either internal storage or an internal SD card slot. While Samsung does offer cloud storage for video, keep in mind that the video Will eat into your data With certain Internet providers. Also, to receive more than 24 hours of rolling storage, a monthly fee will apply. Do I recommend this camera? For those who don’t have to worry about their ISP’s data cap, sure. For those who are good with the idea of paying a monthly fee to store more than 24 hours of video, sure. But if you want to camera with local storage, this is not the option for you.
I would recommend this to a friend Rated 5 out of 5 stars
Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale deal of the day was certainly worth the 3 29$. Woo woo
I would recommend this to a friend







