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Customer Ratings & Reviews

Model:
GP-WOU019BBAWU
SKU:
6342037
Your price for this item is $17.99

Customer reviews

Rating 4.4 out of 5 stars with 466 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the SmartThings Wi-Fi Smart Plug's ease of use, compatibility with smart home systems like Alexa and Google, and its compact size. Many appreciate its affordability and the convenience of features like timers and voice control. However, some users experienced issues with connectivity and app compatibility, reporting difficulties with the device's online status and setup processes with certain apps. The overall experience appears to be positive for most, but potential app-related frustrations should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 466 reviews
  • Rated 5 out of 5 stars

    Used it to control my Christmas tree lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. Connected it to my Google Home device and used it to control my Christmas tree lights. It worked as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with the Samsung app

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these to control chargers and appliances, and they work perfectly, though they are a little bulky in outlets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for automation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great has the highest watt rating i could find. Use it for a heater in our duck coupe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, with Smartthings hub!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lamp plugged in to this, and use Google Home, or smartthings, to turn it on and off whether by voice or action.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to extend network into the garage - otherwise have not exercised it. Works fine and I didn't loose an outlet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for christmas lights

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    automated my christmas lights with a smart home hub. I love not having to go around plugging in lights.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to add to my smartthings. Works great but doesn't cooperate well with google home hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for turning on lights remotely

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug has been great for turning on lights remotely- either when I hear a noise outside or when I'm away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One click for holiday lighting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to add control for indoor holiday lighting, especially when integrated with a smart home controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote lighting control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to automatically turn on my outside Christmas lights at sunset and automatically turn off at sunrise. Works great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and Have purchased a second one. I would recommend to anyone as it is a simple solution and only need wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart plug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is super easy to setup and works real well with our Google Assistant. I would recommend this plug to everyone.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Hard to set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope I wouldn’t recommend. This is hard to set up, and it will not stay connected. Do not work unless your in the house. Will not turn on if I go to a different state. Had a friend check for me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job but not able to connect to amazon alexa.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're sorry to hear that you weren't able to get the Smart Plug connected to Alexa, Jason! Once the Smart Plug has been set up within the new SmartThings App, the next step is to enable the SmartThings Skill for Alexa within the Alexa app. You can find instructions for enabling the SmartThings Skill for Alexa on our Support page here -- https://support.smartthings.com/hc/en-us/articles/205275404. If you have additional questions, or need assistance, please reach out directly to our dedicated SmartThings team at 1-866-813-2404 or [email protected]. We would be happy to help get your SmartThings integrated with Alexa! ~Samsung Brand Ambassador Samsung

  • Rated 5 out of 5 stars

    Easy to set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung 10, and it was very easy to set up using the SmartThings App. Easily added to our Google Home network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes disconnects from WiFi for unknown reasons and half to manually reconnect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SmartThings WiFi Plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great home automation product. Now I can turn on and off lights or even chargers in the garage using SmartThings !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need Samsung Smarthings Hub to get this to work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these after reading the available descriptions on Best Buy site. Led me to believe It would work by simply adding it to my WiFi network. Come to find out you also need to purchase a Samsung Smarthings Hub. I may be returning since the Hub costs $69.00.. while the plugins alone are only $17.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product gives me an added sense of security when I’m not home. I also use when I’m home for convenance .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have 4 of these! I love SmartThings & these plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the SmartThings platform. These plugs work flawlessly in my smart home. I have 4 of them.

    I would recommend this to a friend