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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3501 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the sturdiness and full range of motion offered by the Advanced Full-Motion TV Wall Mount, as well as its swivel and extension capabilities. The detailed installation instructions and compatibility with various TV sizes are also appreciated. However, some customers find the price to be high, and there are concerns about the weight capacity, leveling system, and overall design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 3,501 reviews
  • Rated 1 out of 5 stars

    Tilt problems make this mount worthless do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to adjust the tv to really any position is nice but this mount is an absolute fail with its tilt control. Any movement causes the tilt to be off. its just a single screw that doesnt seem to tightly control tilt and there is a ton of give in it even when locked down fully. DO NOT BUY the other 4d premium mount from Sanus is way better built and doesnt have this problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 2 out of 5 stars

    No go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    near need to study engineering to put it on the wall. Instructions are not too clear. The screws are awkward, but I hired a professional, but I can imagine if I did it on my own I would definitely return this back to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Bris,
      If you ever have any issues with it give us a shout at info@sanus.com or call 1-800-359-5520. We're happy to walk you through any installation troubles! Thanks, Nate @ SANUS Sanus

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me what I want in a tv mount, a good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked like it was supposed to so what can I say?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice feature to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. It seems hard to get the TV nice and level because of the long arm and so many joints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Geek Squad awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need this one, geek squad had one that was more reasonable for my situation. Team did a good job with installing, great customer service & care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall mount!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount does all that I expected it to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I thought

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 77” thinest TV hanging on it for only one year. It seemed all good until I moved to a new place, had a smaller TV (65”) mounted on it but the right arms wouldn’t want to stay straight. That TV is tilted to the right with a huge angle.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good mount

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount works great and easy to install. Would recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended product with the TV we purchased. Paid for home delivery and installation through best buy with protection plan. Mount started dropping a few months later and would not stay in place. My husband attempted many times to lift back up but now the TV just stays in a slanted position. Reached out to best buy but got this response. "Just to let you know, the installation was done on 4/5/25, so the workmanship warranty of 90 days has already expired. Since it is completed, I cannot assist you in this case. If you had come earlier, I could have provided the mounting for free under the warranty."

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't work for us as we had metal studs in wall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced it with a universal extending mount because this product requires wood or block studs and we have metal studs.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    tv wall mount bar 125 pounds no help getting it to

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not enough people to help with products, it was very heavy my husband has a bad back, and we got no help at all , it took both of us to put it in car. very disappointed in the service we get when we go to the best buy in victoria tx.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3 of these wall mounts and they al do what exactly what they are made to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good but not so easy to install, takes some time to understand how to install at the hight you want to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what it was supposed to do which is support a large tv and allow it to have some mobility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Holding up well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is heavy, but definitely holds my 75" Samsung TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value; Difficult Installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in our tiny space. It wasn't easy to mount but we are grateful for the end result.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Husband

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed, works great. Fairly complicated to hang if you don't have an average "handy person" ability.

    I would recommend this to a friend
  • Pros mentioned:
    Motion

    Rated 5 out of 5 stars

    Full Motion tv wall mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount is the best one I’ve ever bought ads it’s full motion. You can view tv anywhere in our big room

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Good tv mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv seems very sturdy on this mount. The changing of position is very easy and stays where you position it

    I would recommend this to a friend