Customer Ratings & Reviews
- Model:
- BLF328-B1
- |
- SKU:
- 6331611
Customer reviews
Rating 4.7 out of 5 stars with 3501 reviews
(3,501 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the sturdiness and full range of motion offered by the Advanced Full-Motion TV Wall Mount, as well as its swivel and extension capabilities. The detailed installation instructions and compatibility with various TV sizes are also appreciated. However, some customers find the price to be high, and there are concerns about the weight capacity, leveling system, and overall design.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Wall mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it was recommended for the TV we purchased by Best Buy salesperson, did not lined up correctly, making it difficult to attach the wiring.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get the tilt correct following the instructions. I called Sanus twice and got two completely different instructions. The first support person told me to disregard the instructions and follow a different procedure - it didn’t work. The second person told to follow the instructions, which I had done and they didn’t work either. When I get the tilt correct in the extended position it was off when I push it in to the wall. The second rep told me to take our 77” LG (81 pounds above the fireplace) off the wall and try again. Product doesn’t work as advertised and the Sanus customer support is terrible. I would not recommend this product.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi Bear,
Sorry to hear that this mount hasn't lived up to your expectations. We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
Nate @ SANUS
Rated 3 out of 5 stars
I wish I got a more sturdy mount
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got mine on sale (aroun $170 i think) so i wont be super harsh. For a 86" TV i find this stand wobbly and kind of scary to utilize the way they show in the pics/videos...not to mention, every time i move it I have to waste 5 minutes balancing it so it doesnt go crooked
No, I would not recommend this to a friendRated 4 out of 5 stars
Very versatile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mount was Just what we needed to solve our unusual wall construction.
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mount allows for a lot of different angles. It can be moved in several directions
I would recommend this to a friend- Pros mentioned:Sturdiness
Rated 1 out of 5 stars
Very difficult to move the tv in any direction.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mount is secure and appears to be sturdy. I had the Tech team install the mount and TV. My issue is that the mount is difficult to use. The TV is wide. I have to stretch my arms to the sides of the tv and use all of my body weight to pull the TV from the wall to change the direction to view it from another room. It is just a difficult to return to the wall. I have Best Buy tech coming to look at it next week.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello,
There are directions on page 12 of the instruction manual (linked below) describing how to adjust the tension of the extension/retraction arm using the provided hex key. Hope this helps! If you have any other issues feel free to give customer service a call at 1-800-359-5520 and they should be able to help you out.
Thanks,
Nate @ SANUS
https://www.sanus.com/assets/products/blf328/documents/BLF328_IM_200930.pdf
Rated 4 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little costly but works great for the new TV and there is no wiggle
I would recommend this to a friend- Pros mentioned:Motion
Rated 5 out of 5 stars
Great mount
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing mount! Easily movable! Adaptable to any room in the house! Love it!!!
I would recommend this to a friend Rated 4 out of 5 stars
4 stars
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Fully functional an isn’t bulky!!!!
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall works great aside from slight tweaking left to right sometimes
I would recommend this to a friendRated 4 out of 5 stars
Pretty good mount.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very flexible and helps save space. Holds the tv up just fine.
I would recommend this to a friendRated 4 out of 5 stars
Amazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 4 out of 5 stars
Mike
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In reality liked this item. I would recommend this to everyone.
I would recommend this to a friendRated 4 out of 5 stars
This is a great machine and I love it so far! High
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great machine and I love it so far! Highly recommended!
I would recommend this to a friendRated 3 out of 5 stars
Probably not needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if I need this anymore. I thought I needed it for geek squad installation of the frame tv, but that tv came with its own mount and there are issues with hiding the cords in the wall that we are having our contractor figure out. It’s most likely I will return this item.
No, I would not recommend this to a friend- Pros mentioned:Motion
Rated 5 out of 5 stars
Reliable tv mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong, secure, reliable. Worth the buy. Motion is smooth and stable.
I would recommend this to a friend Rated 4 out of 5 stars
Strong, great ability to move
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be higher but can’t get TV level in some positions. Otherwise very good
I would recommend this to a friendRated 1 out of 5 stars
PIECE OF JUNK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUNK! Purchased an expensive Samsung new QLED 75" TV. This is the tv wall mount that was sold to me by Best Buy. I would of gladly spent more if I new what a cheap piece of junk and lack of quality this is for being called a wall mount. Everything was installed by Best Buy Geek Squad this mount is useless. The tv goes backwards every single time you move it and it tilts it can't be adjusted or tightened to stop moving backwards that is what Norwalk, CT geeks squad installers told my wife and I. All I know is neither one of us is happy with the wall mount the tv is beautiful but after spending money to have a beautiful tv the wall mount ruins the experience of moving the tv from side to side. The mount we had before was heavy duty and sturdy but they said it did not work with this tv but what they did not say is that this mount won't work well with this expensive tv also it is a piece of JUNK. DISAPPOINTED IN BEST BUY FOR THEIR UNPROFESSIONAL SALES PEOPLE WHO JUST SELL AND ARE ONLY INTERESTED IN SELLING BUT NO NOTHING ABOUT THE PRODUCTS AND THEIR CUSTOMERS NEEDS OR WANTS. Gone are the days of good sales people who care and know their product and are interested in selling quality and making their customers happy. Do not order this mount unless your tv is a 55 inch or smaller.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello,
Sorry to hear that this mount didn't work out as you had hoped. We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
Nate @ SANUS
Rated 4 out of 5 stars
Works well in a narrow long space using the swivel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being wall mounted it takes us way less room than on the floor.
I would recommend this to a friend- Pros mentioned:Sturdiness
Rated 5 out of 5 stars
Tv mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mount for a 55 or larger Tv. Clean and professional look
I would recommend this to a friend















