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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3501 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the sturdiness and full range of motion offered by the Advanced Full-Motion TV Wall Mount, as well as its swivel and extension capabilities. The detailed installation instructions and compatibility with various TV sizes are also appreciated. However, some customers find the price to be high, and there are concerns about the weight capacity, leveling system, and overall design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 3,501 reviews
  • Rated 3 out of 5 stars

    Had to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like it would have done the job well enough but it couldn’t be mounted on my basement wall because of the block behind the wall

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the articulation! Just wish it didn’t make the tv just a little crooked anytime you move it. It take 2 seconds to correct but just wish you didn’t have to.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor, overpriced. Seek alternatives.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced; similar mounts that attach more directly perform just as well. This also only has 1 point of contact at the upper center, and we've struggled to prevent the display from "sagging" when pulled out. Not an issue we've had with similar mounts at lower prices, so won't be purchasing for future displays.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hey Travis,

      Have you tried the post-install level adjustment to get it in that perfect spot? This might help solve your problem. See page 12 on the IM for reference.

      Thanks,
      - Haydn @ SANUS Sanus

  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    very heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very heavy could not use on my wall need to attach to strong supports

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge disappointment! With a 65” TV the wall mount was so heavy it broke off the wall. (It was professionally hung) This definitely doesn’t hold TV that large.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi there,

      Please contact our support team at info@sanus.com and we can walk through what happened here.

      Thanks,
      - Haydn @ SANUS Sanus

  • Rated 1 out of 5 stars

    Aweful customer call center

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure where you outsourse your calls but its definately not in the US. I ended up cancelling my TV order due to frustration. They kept changing the delivery dates and leaving messages that were not coherent. Wait on hold 40 minutes each call and still their English was extremely poor where you had to ask them to repeat what was said

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does not work with LG C2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount itself was not an issue but the mount is not supported with the LG C2. Mounting holes on TV don’t work as advertised.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Wall Mount, used to hold my 8K 85". It has storage for tools, easy to move and adjust when cleaning or for viewing angles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no review didn't need it going to return it did not use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible, Don't Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a mount with no TV :( , I bought a TV with the mount and asked for it to be installed. Waited two weeks on the day before install I get a cancellation that the TV is not in stock when I ordered it , it was in stock. So I have a mount sitting in my room with no TV. I am not very happy and do not recommend buying mounts/install service . Make sure you get the TV delivered ASAP and do not wait until the appointment to have them bring it because like me they may sell it and not have it anymore.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Limited movement.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate mount but limited in viewing angles and movement. Sometime difficult to move. Easily installed by myself though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GOOD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE AND VERY VERY AFFORDABLE. WILL RECOMMEND TO EVERYONE

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv mount obviously

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of hard to figure out how to install. Had to have a few people help and still took awhile. But it definitely holds the tv up. Haha

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid from a mount stand point but difficult to secure the TV from tipping forward once it is mounted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have it installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think this would be a big deal for my husband to install. He got it up fine, but said it was a pain. Next time I would pay for the installation!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Full Motion Wall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe Outdoor Flat Screen TV cannot be full extended out and does not stay flush with the wall.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Motion

    Rated 4 out of 5 stars

    Very Nice Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly full motion - worked great on my 65" television.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Tv bracket

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item itself is fine but I initially had deliver a bracket that was 200.00 cheaper and it arrived missing a part, I returned it to the store and they were out of stock and I had to purchase the higher priced one that had functions I didn’t need therefore I’m am not happy at all. Nothing was offered for the inconvenience

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi there,

      I'm sorry to hear that. That is very frustrating. For future reference, if you have a missing or damaged part, please give us a shout at info@sanus.com or at 1-800-359-5520, we are happy to send out replacement parts.

      Thanks,
      - Haydn @ SANUS Sanus

  • Rated 3 out of 5 stars

    Looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, operates well. It’s definitely a little flimsy with a 65” tv on it. Would not recommend any tv bigger than 65” to be mounted on this stand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy install.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv mount. Pricey, but great quality and easy to install.

    No, I would not recommend this to a friend