Customer Ratings & Reviews
- Model:
- BLF328-B1
- SKU:
- 6331611
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the sturdiness and full range of motion offered by the Advanced Full-Motion TV Wall Mount, as well as its swivel and extension capabilities. The detailed installation instructions and compatibility with various TV sizes are also appreciated. However, some customers find the price to be high, and there are concerns about the weight capacity, leveling system, and overall design.
This summary was generated by AI based on customer reviews.
Swing and a miss
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up on this was terrible. The instructions were not helpful whatsoever. After hours of trying I ended up returning this item.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hey Paul,
Sorry to hear that. What part of the instructions were difficult, any additional feedback would be helpful, we are always looking for ways to improve. Also for future reference if you are stuck on a step, our customer support team is here to help walk you through. You can reach us at info@sanus.com or at 1-800-359-5520.
Thanks,
- Haydn @ SANUS
Packing is always beaten up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. But the packing design is questionable. The sales can't find one that the package is not beaten up.
No, I would not recommend this to a friendNot for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing would not adjust for the life of it. For whatever reason they put a single screw instead of Allen adjustments idk but trying to hand a 85 inch tv on it was a disaster. I returned. Not for $350 the $80 did it’s job and better
No, I would not recommend this to a friendNervous
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told this was not the mount for my tv and had to purchase bolts from hardware store for techs to fix
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi,
Thanks for reaching out. We're sorry to hear about the issues with your mount. For any future purchases, we want you to know that the SANUS MountFinder tool on the Best Buy site will help confirm whether a mount is compatible with your TV.
Katie @SANUS
Tv mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not slide from side to side so make sure you have it centered
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello, Apologies for any innocence you may have had during installation! You can center your assembly by moving left or right on the wall plate during installation as show on page 10 of the instruction manual. If you have any questions about installation please contact SANUS support at 1-800-359-5520. They'll be able to walk you through everything and are available 7 days a week.
Thanks, Nate @ SANUS
Unprofessional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely poor customer service! A gift card for $150 was promised with this purchase- and Best Buy said the same would be issued after delivery- now that the goods are delivered- Beat Buy is refusing such a promo! Extremely disappointing and unacceptable
I would recommend this to a friendNo so easy to rotate with big 85" TV connected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No so easy to rotate with big 85" TV connected. need two persons to move holding both end.
No, I would not recommend this to a friendDifficult mounting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install onto the wall was fine, the mounting to the TV was extremely difficult. Whoever wrote the instructions must be laughing and saying "stupid Americans will have fun figuring out which screw are what".
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi there,
Sorry to hear you had trouble with the install, that's very frustrating. If you have any questions on install or post-install adjustments, please give us a shout at info@sanus.com or at 1-800-359-5520, we are happy to help!
Thanks,
- Haydn @ SANUS
Unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like don’t like don’t like don’t like don’t like don’t like
No, I would not recommend this to a friendVery difficult to install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to install but does the job at the end of the day.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hey Jdamon,
Sorry to hear that. If you ever have any install questions or need any assistance please give our customer support team a shout at info@sanus.com or at 1-800-359-5520, we are happy to help!
Thanks,
- Haydn @ SANUS
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mount relaibale and the full motion is great
I would recommend this to a friendNote comment above
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GEEK squad installers said it was not needed and took it with them. I am waiting for a refund
No, I would not recommend this to a friendNo worth the price or money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mount doesn’t hold the tv straight and allows the tv to tilt. Doesn’t matter what we do it allows the right side to hang lower than the left.
No, I would not recommend this to a friendWobbly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t hold our 85” Sony level no matter how we adjusted it. It only holds the television at one point which is not adequate for a large tv. We returned for a tilt model which we are happy with.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi Steph,
Oh no sorry to hear that the mount did not work out. For future reference, if you ever need help adjusting anything our customer support team is here to help walk you through the process you can contact them at 1-800-359-5520. Glad to hear that you ended up finding a mount that you are happy with!
Thanks,
Haydn @ SANUS
Not compatible for 85inch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says on box for upto 90inch tv I have 85inch it’s not holding the balance and it’s tilting on left side. It Does not keeps balance for more then 65inch
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi there,
Have you tried tightening the tilt adjustment? There is a tilt knob on the back of the mount that should be able to help fix this. Please see page 12 of the IM. If you have any questions or need help with this adjustment please give us a shout at info@sanus.com or at 1-800-359-5520, we are happy to help!
Thanks,
- Haydn @ SANUS
No good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really no good . No good 18181818181818118 Q81818818
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi,
Thanks for the feedback. We would love to hear more about your experience and any issues that you had. Can you please provide more details? We want to help make this better and correct any issues that you had.
Thanks,
Haydn @ Sanus
Good unit to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong to hold large TV Moves easily. flexible and convenient
I would recommend this to a friendUnfortunate
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install is not up to what should be Best Buy standards.
No, I would not recommend this to a friendPiece of crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was an absolute piece of crap. The hardware that holds the TV on the tilt plane is plastic. While this may be suitable for a small TV it was not for an 85 inch TV. I would not recommend this product.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi there,
This mount is tested and rated to hold up to 125lbs. This mount should be able to support your TV if it's under that weight limit. Are you having trouble with the tilt tension? If you are please give us a shout at info@sanus.com or at 1-800-359-5520, we are happy to help!
Thanks,
- Haydn @ SANUS
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mount disallows for Ethernet and HDMI connection. And install wasn’t level so no matter how i try TV is always angled
No, I would not recommend this to a friend