Customer Ratings & Reviews
- Model:
- BLF328-B1
- SKU:
- 6331611
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the sturdiness and full range of motion offered by the Advanced Full-Motion TV Wall Mount, as well as its swivel and extension capabilities. The detailed installation instructions and compatibility with various TV sizes are also appreciated. However, some customers find the price to be high, and there are concerns about the weight capacity, leveling system, and overall design.
This summary was generated by AI based on customer reviews.
Not as strong as it looks o
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my 75 inch Sony TV mounted on this and it has appeared to bend. I am quite disappointed
No, I would not recommend this to a friendBad salesman
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted this for my tv and the salesman said it would go with my tv but when the installation people got here with the Tv and the wall mount the mount did not fit the Tv so the had to come back after I had to go back to the store and buy a wall mount I didn’t want but would fit the 85inch
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi Dragons,
Sorry to hear that. Our customer support team is standing by 7 days a week and are happy to help answer any compatibility questions you may have. You can reach us at info@sanus.com or at 1-800-359-5520.
Thanks,
- Haydn @ SANUS
Not the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tilt control is bad and cheap. The stand itself is really stiff and not that sturdy.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello,
Sorry to hear you are not satisfied with this product. Please reach out to us at info@sanus.com or call 1-800-359-5520. We'll do whatever we can to help!
Thanks,
Nate @ SANUS
Horrible service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had installation scheduled 3 times and no one showed
No, I would not recommend this to a friendNull
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The people that were supposed to put that on the wall doesn’t even know how to do it. I probably did not very experienced at finding studs so I had to get a different one.
No, I would not recommend this to a friendSo heavy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100lbs tv mount it ruined my whole drywall omg this is completely different than standart tv mounts
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi there,
Was the mount installed into wood studs or just drywall? This mount is made for wood stud or concrete installation. If you have any questions or need assistance with anything please give us a shout at info@sanus.com or at 1-800-359-5520, we are happy to help.
Thanks,
- Haydn @ SANUS
- Pros mentioned:Installation, Swivel
Not a mount for TV's larger than 75 inches!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, I'd like to say I purchased this model and the previous version BLF228-B1 and have mounted two televisions using them. The box for this product clearly shows a max size of 75 inches. It does not indicate that it is rated for larger televisions on the box. I had intended to use the model to hang an 82 inch Samsung television, but seeing the box I decided to go with the other model. The older model BLF228-B1 does say that it is rated for up to a 90 inches and it does a great job holding up my Samsung. I used this model to hang a 65 Sony in another room. When you compare the two models side-by-side, the older model is clearly heavier and from all appearances stronger than the older model. In the store, like the website, the signage indicates that this model is acceptable for larger televisions but I believe this might be an error made by either Sanus or Bestbuy. So I would say avoid this mount if you are trying to mount a tv larger than 75 inches, go with the older model BLF228-B1, or the elite model on the website. Other than the weird sizing issue the mount is great. It was easy to mount with the instructions provided and my friend and I mounted the tv in about 20 minutes. The mount allows for a wide range of movement and can extend out around 28 inches as claimed. It is easy to adjust the angle and lock it in place. Also, the cable management in the arm is very convenient, though be sure to leave enough slack to allow movement. So overall, I would recommend this mount for anyone who wants the ability to freely move their tv left or right and be able to pull the tv away from the wall.
I would recommend this to a friend Worst item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought a 86 inch This wall mount sucks..my tv is not stable And I paid to have it professionally install... I want my money back... The worst
No, I would not recommend this to a friendWas not what I needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an outdoor TV and the website listed this mount as something others bought with the TV. Only to get it and find out the mount is not recommended by Sanus (eliminates warrenty) for outdoor use. Returning process seems to be quick and easy
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Sorry to hear that Jeff. Unfortunately, none of our mounts are rated for outdoor use. I apologize for any confusion that was caused by this. Happy to hear that the return process was quick and easy for you. Hope you ended up finding the correct mount for your specific situation.
Thanks,
- Haydn @ SANUS
Yeaaaa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv was fine and now it’s crooked. Save your time and buy off Amazon. Better chance
No, I would not recommend this to a friendNot strong enough for 85 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.even though levels are accurate tv is still not level. It's not strong enough for an 85inch even though it's in its weight category. Poor poor score for how expensive it was!!!
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi,
What is the model number of your TV and how much does your TV weight? This mount can support TVs up to 90" and can support up to 125 lbs. If you have any questions on adjustments or anything please give us a shout at info@sanus.com or at 1-800-359-5520, we are happy to help!
Thanks,
- Haydn @ SANUS
Product passes but.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their support line is usless, gave us completely wrong information!
No, I would not recommend this to a friendNot good for 85" Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad could not make it work to hang 85" Sony TV
No, I would not recommend this to a friendWrong TV mount sold to me !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work with my 70" flat screen TV as associate stated it would. So I returned this item with no problem but had to purchase the correct mounting bracket else where.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi there,
Sorry to hear that. That is very frustrating. What is the model number of your TV? Any additional info here would help. For future reference BestBuy does have a mount finder tool on their website to help find which mounts are compatible or our support team would be happy to help you out as well. You can reach us at info@sanus.com
Thanks,
- Haydn @ SANUS
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks. Does not extend or swivel very well. There are others that are a lot better.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello,
Sorry that this mount isn't working out the way you had hoped! Our support team is available 7 days to help when needed. Give them a shout at info@sanus.com or 1-800-359-5520 and they should be able to help with this issue.
Thanks,
Nate @ SANUS
Don’t use magnolia for instal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was taken from me to finish someone else’s job. My job is still not finished. I am very dissatisfied and will never shop here again. I wanted security system but not by you guys!
No, I would not recommend this to a friendterrible for 65 inch oled tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems with it thats only sold at Best Buy. Can't keep it straight and really hard to pull off the wall even for a guy. Bought the better one that they sell for $ 20.00 more
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage...it would just move too easily no matter how tight u made the tilt and level... U nearly breath on it and it would tilt lopsided...
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi,
Thanks for reaching out. We're sorry to hear about your experience with the mount. We're sharing your feedback with our product team.
Katie @SANUS
Returned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the mount, my wall could not hold it, after the tech made a hole in my wall, she discovered this.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi there,
Sorry to hear that. Out of curiosity why couldn't your wall hold the mount? Any additional info here would be helpful.
Thanks,
- Haydn @ SANUS
Broken
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up damaged. Will reach out to Best Buy and Sanus and update but for the price it shouldn’t have arrived with dings in it.
No, I would not recommend this to a friend